As a key partner to the Managing Director, you will oversee the full employee life cycle , ensure compliance, enhance performance, and create a high-engagement workplace where people can thrive. Key Responsibilities Talent Acquisition & Management Design and manage recruitment strategies, including working with recruitment partners Conduct screening, interviews, and talent assessments Oversee a structured, effective onboarding experience Performance Management Support managers in setting performance goals and conducting reviews Provide ongoing coaching and feedback frameworks Labour Law & Compliance Ensure full compliance with all labour legislation and HR regulations Manage FAIS rep register, CPD status, and qualification tracking Maintain and update HR policies and procedures Employee Relations & Engagement Mediate and resolve workplace conflicts professionally and fairly Develop engagement initiatives to improve culture, productivity, and morale Champion diversity and inclusion across the organisation Training & Development Identify training needs and design learning initiatives Support leadership development and capability-building efforts Operational HR Maintain accurate HR records and reporting Manage ad-hoc HR projects and continuous improvement initiatives Ensure best-practice HR processes and high service delivery standards Key Competencies Strong ethics, professionalism, and sound judgement Exceptionally organised, accurate, and detail-focused Emotionally mature with excellent interpersonal skills Adaptable, proactive, and able to work well under pressure Excellent communication (verbal, written, and telephonic) Strong time management and ability to multitask effectively Presentable, polished, and confident Qualifications & Experience Bachelors Degree in Human Resources , Industrial Psychology , Business Administration , or related (advantageous) 35 years HR generalist experience Financial services industry exposure is beneficial Strong working knowledge of SA labour laws (BCEA, EEA, SDA, etc.) Proficient in HR systems, ATS platforms, and modern HR practices