Responsibilities and Duties Talent Acquisition and Managemen t: Recruitment and Selection: Designing and implementing recruitment strategies, working with recruitment companies, screening resumes and conducting interviews Onboarding: Developing and overseeing the onboarding process for new hires to ensure a smooth transition into the company. Performance Management: Assist managers in establishing performance goals, conducting performance reviews, and providing ongoing feedback to employees. Compliance: Ensuring adherence to all applicable labour laws and compliance, including management of the company FAIS rep register, CPD status of each representative and ensuring that all staff meet the basic qualification requirements. Employee Relations and Engagement: Conflict Resolution: Mediating and resolving employee disputes to maintain a harmonious work environment. Employee Engagement: Developing and implementing programs to keep employees motivated, satisfied, and productive. Inclusion: Promoting a diverse and inclusive workplace culture where everyone feels valued and respected. Policy Development and Implementation: Creating and maintaining HR policies and procedures. Training and Development: Designing and delivering training programs to enhance employee skills and knowledge. Additional Responsibilities: Maintaining accurate and up-to-date employee records, Keeping abreast of current HR laws, regulations and best practices, Managing ad-hoc HR related projects Currency Partners Key Competencies Principles and ethics: Adhering to good practice and ethical principles and values. Good work ethic with a willingness to go the extra mile and work as a team player. Must be motivated, energetic and committed to the role. Meticulous: Impeccably accurate with a keen eye for detail. Service delivery: Delivering results and exceeding customer expectations. Excellent interpersonal skills and the ability to work effortlessly with clients and the team. Displays gravitas & emotional maturity. Adaptability: Modifies approach in the face of new demands. Supports change initiatives, adjusting their actions appropriately when presented with additional information. Rises to new challenges. Efficiency: Organised with excellent diary and time management skills. Makes timely decisions and accepts accountability for own actions, working well under pressure. Committed to targets and deadlines and able to multitask efficiently. Presentable: Neat, tidy, presentable and professional in appearance and manner. Communication: Excellent written and oral communication ability. Impeccable telephone etiquette. Able to handle difficult client queries politely and effectively. Qualifications & Experience Qualifications: Bachelor’s Degree in Human Resources Management, Industrial Psychology, Business Administration, or a related field advantageous Experience: 3-5 years HR generalist experience, Financial Services industry experience advantageous. Knowledge and skills Strong understanding of South African labour laws (Basic Conditions of Employment Act [BCEA], Employment Equity Act [EEA], Skills Development Act [SDA], etc.). Knowledge of HR best practices in recruitment, performance management, compensation & benefits, and employee relations. Excellent communication, interpersonal, and negotiation skills. Ability to build strong relationships with employees at all levels and stakeholders across the organization. Problem-solving and conflict resolution skills. Proficiency in HR software and technology (e.g. applicant tracking systems) Ability to work independently and manage multiple priorities.