Menu Close

Cape Town City Centre: ISP 2nd Line Network Engineer

Cape Town City Centre: ISP 2nd Line Network Engineer

Posted on 2025-07-30 00:00:00

Job Summary

Qualifications, Experience and Skills Required: Matric \ Grade 12 (Compulsory) MTCNA CCNA N qualification and 3 years experience Valid drivers license and own vehicle Basic Linux command line skills Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN Equipment knowledge (know your way around), Cisco/Meraki, Mikrotik Wireless troubleshooting Email troubleshooting (Client and server side) Understanding of DNS including on types of records and troubleshooting. Understanding of VoIP Ability to organize and prioritize work in an effective manner. Ability to work under pressure to meet strict deadlines. Performance-driven and attention to detail. Must be a peoples person and team player. Must be reliable and accept responsibility for the tasks assigned to them. Responsibilities: Logging of Incidents and Service Requests, ensuring end to end management and ownership of tickets. Handling 2nd line support requests. Identify and escalate requests requiring urgent attention to resolve as quickly as possible. Ensuring that an ongoing contribution toward positive customer satisfaction is achieved. Liaise with various 3rd parties, internally and externally, toward achieving resolution within SLA. Adherence to call lifecycle processes and procedures. Maintain adequate knowledge of supported systems to provide high-level support. Maintains and consistently demonstrates a general knowledge of service desk guidelines, processes and procedures Assist with internal adhoc IT support queries. Liaising with the project management team, 3rd line engineers and network engineers on a regular basis. Will be part of an after-hours standby rotation cycle.

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Cape Town: Senior Mobile Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Senior Mobile Developer in Cape Town!We require a candidate withbull Min of 5 years in a similar role...


View Job
Senior Mobile Developer

Cape Town: Senior C++ and Python Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Senior C and Python Developer in Cape Town!We require a candidate withbull C and Python programming and...


View Job
Senior C++ and Python Developer

Cape Town: PHP Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a PHP Developer in Cape TownWe require a candidate withbull 3-5 years experience bull Must have backend...


View Job
PHP Developer

Cape Town: Customer Service Associate posted by CallForce

Join our team of customer service associates within an award-winning employment experience amp company culture, as we strive to create customer experience...


View Job
Customer Service Associate

Cape Town: Mobile Developer Technical Lead posted by Goldman Tech

Job DescriptionLooking for a Senior Mobile Developer with iOS and Android experience who will lead, develop and execute on the development pipeline. If you...


View Job
Mobile Developer Technical Lead

Cape Town: PHP Developer posted by Goldman Tech

Job DescriptionLooking for a brilliant PHP Developer who is and can be client facing - if you are able to deal with clients and develop at the same time...


View Job
PHP Developer

Cape Town: Java Developer posted by Goldman Tech

Job DescriptionLooking for 3 Java Developers who are competent in joining a team of bright sparks who are working on a new challenging project. if you enjoy...

View Job  Centurion: Developer (PHP with Python, Kotlin, Rust, Java, Go)

View Job
Java Developer

Cape Town: Research & Data Processing Administrator – Remote position – South Africa posted by Employ Africa Group

Our client is seeking to employ candidates to join their Data Research and Processing team. The ideal person has a tertiary degree or similar andor have the...


View Job
Research & Data Processing Administrator – Remote position – South Africa

Cape Town: Technical Engineer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Technical Engineer in Cape TownWe require a candidate withbull 3-5 years experience as a systems...


View Job
Technical Engineer

Cape Town: Native Android Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Native Android DeveloperWe require a candidate withbull Bachelors degree in a related technical...


View Job
Native Android Developer

Cape Town: Angular Full Stack Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for an Angular Full Stack DeveloperWe require a candidate withbull 3 year tertiary qualification Engineering,...


View Job
Angular Full Stack Developer

Cape Town: Senior Bookkeeper posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Senior Bookkeeper based in Cape Town We require a candidate withbull Tertiary education, preferably...


View Job
Senior Bookkeeper

Cape Town: Senior Tax Compliance Manager posted by Goldman Tech

Job DescriptionOne of our clients is looking for a Senior Tax Compliance Officer to run their tax department. They are looking for someone with experience...


View Job
Senior Tax Compliance Manager

Cape Town: Java Engineer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Java Engineer in Cape Town!We require a candidate withbull 3-5 years of Java experience in a web...


View Job
Java Engineer

Cape Town: Senior NodeJS Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Senior NodeJS Developer in Cape TownWe require a candidate withbull Must have NodeJS, JavaScript, AWS,...


View Job
Senior NodeJS Developer

Cape Town: Mid to Senior PHP Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Mid to Senior PHP Developer in Cape TownWe require a candidate withbull Must have PHP, Docker, MySQL,...

View Job  Cape Town Region: Senior Showroom Consultant (Paarl)

View Job
Mid to Senior PHP Developer

Cape Town: Senior NodeJS Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for a Senior NodeJS Developer in Cape Town!We require a candidate with experience inbull NodeJS bull...


View Job
Senior NodeJS Developer

Cape Town: Customer Service Representative posted by CallForce

Join our team of customer service associates within an award-winning employment experience amp company culture, as we strive to create customer experience...


View Job
Customer Service Representative

Cape Town: Embedded Developer posted by Goldman Tech

Job DescriptionWe have an amazing opportunity for Embedded Developer in Cape TownWe require a candidate withbull B.TechB.Sc Electronic Engineering degree...


View Job
Embedded Developer

Cape Town: Recruitment Consultants posted by CallForce

Recruitment ConsultantsCallforce is an Award Winning BPO service provider delivering innovative and customized contact Centre solutions from SA to the...


View Job
Recruitment Consultants

Cape Town: Talent Acquisition Specialist posted by CallForce

TTEC is seeking an experienced Talent Acquisition Specialist to join our Enterprise Services team to start asap. Our Talent Acquisition team brings...


View Job
Talent Acquisition Specialist

Cape Town: Senior Accountant posted by Goldman Tech

Job DescriptionAn exciting opportunity exists with a Cape Town based firm for a Senior Accountant !We require a candidate withbull Completed SAICASAIPA...


View Job
Senior Accountant

Cape Town: Social Worker – NPO posted by Zeebra Junction Specialist Recruitment

Overview My Client a Well established NPO with a Facility Establishment in Cape Town which offers Care for the Aged Assisted care as well as Childcare, is...


View Job
Social Worker – NPO

Cape Town: Senior UX Designer posted by Goldman Tech

Job DescriptionWe have an amazing remote opportunity for a Senior UX Designer!We require a candidate withbull BSc. Computer Sciences or National Diploma in...


View Job
Senior UX Designer

Cape Town: Senior C# Developer posted by Goldman Tech

Job DescriptionWe have an amazing remote opportunity for a Senior C Developer!We require a candidate withbull BSc. Computer Sciences or National Diploma in...


View Job
Senior C# Developer

Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

More Jobs in Your Area