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Johannesburg: Senior Key Account Manager – IT SAAS /CRM – Solutions

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Job Description

About the Role

We are seeking a seasoned Senior Key Account Manager to join our team in Johannesburg, responsible for driving business growth and expanding our portfolio through strategic client acquisition and relationship management. The ideal candidate will possess a strong background in IT SaaS/CRM solutions, with a proven track record of success in key account management and new business development.

Key Responsibilities

  • Identifying, targeting, and winning new strategic clients to expand the business portfolio
  • Building and managing a strong new business pipeline to support sustainable growth
  • Working closely with marketing and leadership teams to convert qualified opportunities into revenue
  • Representing the business confidently at the senior stakeholder level to strengthen market positioning
  • Taking ownership of newly acquired accounts and driving expansion initiatives
  • Identifying upsell and cross-sell opportunities within existing client portfolios
  • Developing and executing structured account growth plans to maximise revenue potential
  • Leading contract renewals and commercial negotiations to secure long-term partnerships
  • Maximising the lifetime value of each account through strategic relationship management
  • Acting as the primary commercial point of contact for assigned accounts
  • Leading account reviews and strategic growth discussions with clients
  • Coordinating internal teams to ensure effective service delivery and client satisfaction
  • Managing escalations proactively to protect key client relationships

Requirements

  • Bachelor’s degree in business administration, marketing, or a related qualification
  • Previous experience working in Senior Sales, Key Account Management, or new business development role
  • Proven track record of developing and winning new business
  • Experience managing and growing high-value accounts
  • Strong commercial, negotiation, and closing skills
  • Comfortable engaging with senior decision-makers
  • SaaS, technology, or services background
  • Previous experience selling complex or consultative solutions
  • CRM and pipeline management experience
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Qualifications

  • Formal education/certifications (Bachelor’s degree in business administration, marketing, or a related qualification)

Salary & Benefits

Salary package is highly negotiable depending on experience gained.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Gauteng

The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.

Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.

Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.

Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.

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For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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