Join a leading financial services organisation that champions innovation, collaboration, and growth. As the Manager: Collections Strategy , you will play a key role in driving the businesss collections performance through advanced data analytics, model optimisation, and strategic campaign design. Youll have the chance to collaborate with senior stakeholders, influence strategic direction, and shape the future of credit management. This role is ideal for an analytical leader who thrives in a results-oriented, fast-paced environment. Benefits: Be the driving force behind data-led collections strategy and transformation. Collaborate with an expert BI and analytics team to optimise dashboards and reporting. Work for a forward-thinking organisation that rewards innovation, ownership, and delivery. Enjoy the professional growth and recognition that comes from owning a high-impact portfolio. Duties: Develop and execute strategic plans to optimise collections performance and profitability. Design and monitor predictive models and collection strategies across the full customer lifecycle. Analyse portfolio trends, identify risks, and recommend actionable data-driven solutions. Oversee forecasting, scorecards, and reporting automation in collaboration with the BI team. Drive continuous improvement through champion/challenger testing and campaign optimisation. Partner with operational teams to embed analytics and models into decision-making processes. Identify and implement system, process, and policy enhancements that align with business strategy. Education: Honours Degree or equivalent – BCom (Finance, Economics, or Statistics) , Actuarial Science , or BSc Engineering (preferred). Experience: Minimum 5 years experience in a similar analytics, credit, or collections strategy role. Proven track record in developing and implementing data-driven collection models. Exposure to the banking or financial services sector is advantageous. Skills: Strong technical proficiency in SQL, R, Python, AWS , and Advanced Excel . Exceptional analytical ability with a strategic mindset. Strong communication and stakeholder management skills. Focused on efficiency, continuous improvement, and measurable performance outcomes. Performance Indicators: Improve collections rate and yield %. Reduce cost to collect and non-performing loan ratio. Enhance portfolio profitability and net lending margin. Apply Now! If youre ready to elevate your career and make an impact through data and strategy, apply today! For more exciting Finance, Data Analytics and Actuarial

This exciting opportunity offers the chance to step into a high-impact leadership role , where your strategic thinking and expertise will directly influence business performance. The successful candidate will take ownership of developing and executing a best-in-class collections and ECM strategy, driving operational excellence and supporting long-term business growth. This organization fosters a collaborative and innovative work environment , encouraging new ideas and empowering leaders to make real change. Its a fantastic platform to showcase your skills, take strategic ownership, and work alongside talented professionals who are passionate about delivering results. Duties: Strategic leadership role with direct business impact. Innovative and growth-driven organizational culture. Competitive remuneration and benefits. Excellent career development and advancement opportunities. Lead the strategic development and execution of the Collections function to meet business goals and drive innovation. Set and manage monthly targets and scorecards, ensuring accurate tracking and performance analysis. Collaborate with Business Intelligence teams to optimize reporting and ensure that AWS dashboards are rolled out effectively. Redesign and enhance collections strategies to support improved outcomes. Provide strategic insight and guidance on behavioural linguistics and credit models. Deploy and monitor analytic models to optimize collections performance. Partner with cross-functional teams to deliver key projects. Mentor and support collections analysts through coaching and knowledge sharing. Job Experience and Skills Required: Education: Relevant tertiary qualification in Finance, Business, or a related field. Experience: Minimum 5 years experience in collections strategy or a related function within financial services, with proven leadership experience. Skills: Strong strategic and analytical mindset. Excellent communication and collaboration skills across technical and non-technical stakeholders. Proficiency in data analytics and business intelligence tools (e.g., AWS dashboards). Ability to drive innovation and implement performance improvement strategies. Non-negotiable: Proven track record of strategic leadership and delivering measurable business impact. Apply now! For more exciting Finance, Strategy, and Leadership vacancies, please visit: