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Cape Town City Centre: Operations Manager

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Job Description

About the Role

The Operations Manager is a critical role that oversees the overall performance and success of multiple stores, driving sales growth, financial control, and consistent brand standards. This position requires hands-on leadership, strategic thinking, and collaboration with store management teams to drive business growth across the region.

Key Responsibilities

  • Full operational oversight of all stores, ensuring brand standards, policies, and procedures are consistently met
  • Drive sales performance, control costs, and manage store financials with a strong numbers focus
  • Lead, motivate, and hold store managers and teams accountable through effective leadership and performance management
  • Monitor store results, analyse performance, and address underperformance proactively
  • Implement new systems, products, initiatives, and operational improvements across the business
  • Support the setup and rollout of new processes and systems
  • Maintain strong reporting, Excel, and communication standards
  • Travel between stores as required, including locations outside of Cape Town

Requirements

  • Proven experience as an Area Manager or Operations Manager in a similar multi-site environment
  • Strong leadership and management skills
  • Excellent analytical and problem-solving skills
  • Ability to drive sales growth and financial control
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

Qualifications

  • Bachelor’s degree in Business Administration, Management, or related field (Note: No specific qualification mentioned in the original job description)

Salary & Benefits

  • Salary range: [Salary range not specified in the original job description]

Please note that I’ve followed the exact structure and formatting as instructed. However, please fill in the missing information (salary range, qualifications) according to your requirements or the actual job posting.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Cape Town Region

The retail and wholesale sector in the Cape Town region is a dynamic and competitive industry, with many opportunities available for individuals seeking to start or advance their careers. Generally, job seekers can expect to find a range of roles across various sectors, including financial services, technology, manufacturing, and more. Typically, these positions require strong communication and customer service skills, as well as the ability to work in fast-paced environments.

When it comes to salary expectations, it’s essential to note that broad ranges can vary significantly depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may fall within a range of R30 000 – R60 000 per annum, while more senior positions can command salaries ranging from R80 000 – R150 000 or more. However, please note that these figures are only rough estimates, and actual salaries may differ depending on individual circumstances.

Common skills required for retail and wholesale roles in the Cape Town region include excellent communication and customer service skills, as well as basic mathematical and analytical skills. Many employers also require staff to be proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Additionally, strong organizational and time management skills are often essential, as well as the ability to work well under pressure and meet deadlines. Other common skills include inventory management, sales and stock control, and basic first aid.

In terms of industry sectors, retail and wholesale roles can be found in a range of industries, including financial services, technology, manufacturing, and more. The financial services sector is particularly prevalent, with many banks and financial institutions employing staff to manage their retail operations. Technology companies also commonly require staff to manage their online stores and e-commerce platforms. Manufacturing and distribution companies often employ staff to manage their warehouses and logistics.

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For those seeking to advance their careers in the retail and wholesale sector, there are many opportunities for career development and progression. Typically, senior roles involve more responsibility and decision-making, with salaries commensurately higher. Some common career paths include management and leadership positions, such as store manager or department head, as well as specialist roles like supply chain management or inventory control. With experience and training, individuals can also pursue careers in related fields, such as logistics or supply chain management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Cape Town City Centre: Operations Manager

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Job Description

We are seeking a hands-on Interim Operations Manager to lead the day-to-day operations of our private-label personal care manufacturing facility for a 12-month period. Position based in the Northern Suburbs of Cape Town. This is a fully operational role , reporting to the Interim Managing Director, focused on stabilizing and maintaining efficient, compliant production. The factory operates to GMP / ISO22716 standards , with strict separation of Quality, Supply Chain, and Distribution functions. The Interim Operations Manager will have full authority over the Operations teams, ensuring production targets, equipment reliability, and workforce efficiency, GMP standards are consistently met. Why This Role Is Attractive Clear, well-defined 12-month mandate with operational ownership. Hands-on, fast-paced environment where decisions have immediate impact. Opportunity to stabilize and improve an ISO22716-compliant production facility. Work alongside the interim Managing Director and strong functional teams, without political distractions. Key Responsibilities Operational Leadership Lead Operations including: Inbound Stores (Raw Materials & Packaging) Manufacturing / Blending Filling & Packing Maintenance / Engineering. Ensure smooth day-to-day production flow, meeting efficiency and production targets and standards and ensuring compliance with SOPs. Maintain operational KPIs including production targets, production efficiencies, stock accuracy. Implement and monitor preventive maintenance programs. Identify bottlenecks and lead problem-solving initiatives with Team Leaders, Quality and Maintenance. Compliance & Collaboration Operate in full cooperation with the Technical Manager / Quality team to ensure GMP / ISO22716 compliance. Liaise with Supply Chain Manager and team and Finished Goods Team Leader as needed to support production scheduling and product handover. Ensure safe working practices, hygiene, and factory cleanliness are maintained. Team Management Lead the Team Leaders. Optimize workforce deployment, including temp labour, to meet production requirements. Maintain high morale and ensure clear communication across Team Leaders and shifts. Reporting Provide regular operational reports on KPIs to the MD. Escalate strategic, cross-functional, or regulatory issues to the MD as required. Key Deliverables (12-Month Objectives) Stable and predictable production flow from raw materials to finished goods. Improvement in Production Efficiency. Reduction in unplanned downtime and production stoppages. Effective workforce deployment and team leadership across all teams. Coordination with Quality, Supply Chain, and Distribution teams while maintaining strict operational boundaries. Compliance with GMP / ISO22716 standards. Scope & Authority Direct Reports: Inbound Stores Raw Materials & Packaging (One or Two Team Leaders) Manufacturing / Blending (One Senior Team Leader) Filling & Packing (Three or Four Team Leaders and One Machine Setter) Maintenance / Engineering (One Site Manager and One Maintenance Setter) Exclusions: Quality / Regulatory (Technical Manager) Supply Chain (Forecasting, Planning, Procurement, Scheduling) Finished Goods Warehouse & Distribution Strategic or customer-related decisions Candidate Profile and Package Experience & Skills Proven hands-on experience and track record in FMCG / personal care / cosmetics manufacturing. Strong background in end-to-end factory operations, including: Bulk manufacturing / blending Flexible filling & packing operations Maintenance and asset reliability Knowledge of GMP / ISO22716 standards and compliance requirements. Experience managing operational Team Leaders and teams. Strong problem-solving, prioritization, and decision-making skills. Personal Attributes Calm under pressure, with strong operational credibility. Able to stabilize operations quickly in an interim or turnaround context. Excellent communicator with cross-functional collaboration skills. Nice-to-Have Previous interim management experience in contract manufacturing. Exposure to private-label or customer-driven operations. Working Hours 40.00 hours per week – broken down as follows: Monday to Thursday from 7:30am to 4.20pm Fridays from 7:15 am to 2.25pm If you have what it takes, we would like to hear from you. Suitable candidates welcome to apply and please note that suitable candidates will be emailed an application form and contacted TELEPHONICALLY to discuss your CV and skillset.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Manufacturing Jobs in Cape Town Region

Manufacturing positions in the Cape Town region typically fall within the broader manufacturing sector, which is a common industry for this type of role. Generally, the demand for skilled and experienced professionals remains strong, driven by the need for efficient production processes and quality control.

When it comes to salary expectations, it’s generally agreed that roles in manufacturing positions can offer competitive compensation packages. However, salaries can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within a broad range of R150 000 to R250 000 per annum, while more senior or specialized roles can command higher figures, often ranging from R300 000 to R500 000 per annum or more. Please note that these are general estimates and actual salaries may vary.

Common skills required for manufacturing positions include technical knowledge of production processes, quality control measures, lean manufacturing principles, and experience with computer-aided design (CAD) software. Additionally, effective communication, problem-solving, and leadership skills are often essential for success in this role. Other common skills include proficiency in English, mathematics, and statistics, as well as experience with industry-specific software and equipment.

Manufacturing positions can be found across various industries, including the technology industry, financial services sector, and manufacturing sector itself. The demand for skilled professionals is particularly high in sectors that rely on precision engineering, automation, and quality control. Other common industries include aerospace, automotive, and pharmaceuticals.

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Career development opportunities are generally excellent for those interested in pursuing a career in manufacturing positions. With experience and continuous learning, professionals can move into leadership roles or specialize in specific areas such as quality management, production planning, or lean manufacturing implementation. Many companies also offer training and development programs to support employee growth and advancement.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

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Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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