Cape Town City Centre: Operations Manager

Step into a world of refined tranquility and five-star hospitality. This exclusive estate offers a sanctuary of luxury where elegant dining, bespoke wellness, and serene accommodation harmoniously come together. We are seeking a passionate and dynamic Operations Manager with a strong Food & Beverage background to lead the guest experience across every touchpoint of this exceptional property. About the Role As Operations Manager , you will be at the heart of the estates daily rhythm, leading teams, elevating experiences, and ensuring excellence across Food and Beverage, Rooms Division, Spa, and Maintenance. This is a hands on leadership role suited to an accomplished hospitality professional who thrives in elegant, guest centric environments. Key Responsibilities Lead and inspire diverse teams to deliver world class guest experiences. Partner with chefs, bar teams, and front of house staff to curate memorable dining moments. Oversee seamless daily operations across departments, maintaining brand and service standards. Drive a culture of warmth, accountability, and continuous improvement. Manage budgets, systems, and resources to sustain operational excellence and innovation. Requirements Matric and a recognised hospitality qualification. Proven Food and Beverage management experience within four or five star boutique hotels. Multi departmental operational exposure including Rooms, Spa, and Maintenance. Strong leadership, interpersonal, and problem solving skills. Hands on management style with exceptional attention to detail and guest satisfaction. Why Join The Alexander Estate Be part of a visionary hospitality team dedicated to blending heritage, creativity, and authenticity. Here, every day offers the chance to craft experiences that linger long after guests depart. If you are driven by excellence, inspired by detail, and ready to contribute to a legacy of Cape Town luxury, we would love to hear from you.