Job Description
About the Role
The Operations Manager is a critical role that oversees the overall performance and success of multiple stores, driving sales growth, financial control, and consistent brand standards. This position requires hands-on leadership, strategic thinking, and collaboration with store management teams to drive business growth across the region.
Key Responsibilities
- Full operational oversight of all stores, ensuring brand standards, policies, and procedures are consistently met
- Drive sales performance, control costs, and manage store financials with a strong numbers focus
- Lead, motivate, and hold store managers and teams accountable through effective leadership and performance management
- Monitor store results, analyse performance, and address underperformance proactively
- Implement new systems, products, initiatives, and operational improvements across the business
- Support the setup and rollout of new processes and systems
- Maintain strong reporting, Excel, and communication standards
- Travel between stores as required, including locations outside of Cape Town
Requirements
- Proven experience as an Area Manager or Operations Manager in a similar multi-site environment
- Strong leadership and management skills
- Excellent analytical and problem-solving skills
- Ability to drive sales growth and financial control
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
Qualifications
- Bachelor’s degree in Business Administration, Management, or related field (Note: No specific qualification mentioned in the original job description)
Salary & Benefits
- Salary range: [Salary range not specified in the original job description]
Please note that I’ve followed the exact structure and formatting as instructed. However, please fill in the missing information (salary range, qualifications) according to your requirements or the actual job posting.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Cape Town Region
The retail and wholesale sector in the Cape Town region is a dynamic and competitive industry, with many opportunities available for individuals seeking to start or advance their careers. Generally, job seekers can expect to find a range of roles across various sectors, including financial services, technology, manufacturing, and more. Typically, these positions require strong communication and customer service skills, as well as the ability to work in fast-paced environments.
When it comes to salary expectations, it’s essential to note that broad ranges can vary significantly depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may fall within a range of R30 000 – R60 000 per annum, while more senior positions can command salaries ranging from R80 000 – R150 000 or more. However, please note that these figures are only rough estimates, and actual salaries may differ depending on individual circumstances.
Common skills required for retail and wholesale roles in the Cape Town region include excellent communication and customer service skills, as well as basic mathematical and analytical skills. Many employers also require staff to be proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Additionally, strong organizational and time management skills are often essential, as well as the ability to work well under pressure and meet deadlines. Other common skills include inventory management, sales and stock control, and basic first aid.
In terms of industry sectors, retail and wholesale roles can be found in a range of industries, including financial services, technology, manufacturing, and more. The financial services sector is particularly prevalent, with many banks and financial institutions employing staff to manage their retail operations. Technology companies also commonly require staff to manage their online stores and e-commerce platforms. Manufacturing and distribution companies often employ staff to manage their warehouses and logistics.
For those seeking to advance their careers in the retail and wholesale sector, there are many opportunities for career development and progression. Typically, senior roles involve more responsibility and decision-making, with salaries commensurately higher. Some common career paths include management and leadership positions, such as store manager or department head, as well as specialist roles like supply chain management or inventory control. With experience and training, individuals can also pursue careers in related fields, such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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