Cape Town City Centre: Operations Manager

Step into a world of refined tranquility and five-star hospitality. This exclusive estate offers a sanctuary of luxury where elegant dining, bespoke wellness, and serene accommodation harmoniously come together. We are seeking a passionate and dynamic Operations Manager with a strong Food & Beverage background to lead the guest experience across every touchpoint of this exceptional property. About the Role As Operations Manager, youll be the heartbeat of daily operations, orchestrating seamless collaboration between departments including Food & Beverage, Rooms Division, Spa, and Maintenance . Your leadership will shape the rhythm of service, ensuring each guest encounter reflects the estates commitment to excellence, warmth, and sophistication. What Youll Do Lead and inspire a diverse team to deliver consistently world-class service. Collaborate closely with chefs, bar teams, and front-of-house staff to elevate the dining journey. Oversee smooth and efficient daily operations, ensuring every detail aligns with brand and service standards. Cultivate a culture of teamwork, accountability, and genuine hospitality . Manage budgets, resources, and systems to support operational excellence and innovation. What Were Looking For Matric and relevant hospitality qualifications. Strong experience in Food & Beverage operations within the hospitality sector at 4 and 5 star establishments. Proven ability to lead and manage multiple departments with grace and efficiency. A hands-on leader with an eye for detail, a heart for service, and a passion for people. Excellent communication, problem-solving, and organizational skills. Why Youll Love Working Here Join a visionary team shaping the next chapter of luxury hospitality. This is your opportunity to make a tangible impact , elevate guest experiences , and grow your career in a supportive, forward-thinking environment that celebrates creativity, collaboration, and excellence. If youre a driven hospitality professional who thrives in dynamic, elegant spaces where every detail tells a story, wed love to hear from you. Apply now and help us create moments that linger long after guests leave.