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Cape Town City Centre: SOFT SERVICES ADMINISTRATOR (PROPERTY INDUSTRY)

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Job Description

About the Role

The Services Administrator is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft services in the Cape Town City Centre property industry. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance.

Key Responsibilities

  • Manage service contracts to ensure performance standards are met
  • Oversee contract compliance and performance adherence to service-level obligations
  • Handle contract renewals, modification, and amendments
  • Implement strategies to enhance vendor relationships, focusing on continual performance improvement
  • Oversee daily operations of applicable services
  • Ensure services are delivered efficiently and effectively
  • Track KPIs to measure service performance and identify areas of improvement
  • Facilitate conflict resolution with service providers and ensure issues are escalated when necessary

Requirements

  • Proven experience in contract management and service delivery oversight
  • Strong organizational and multitasking skills
  • Highly proficient in Microsoft Office – excel, word, outlook
  • Excellent communication, negotiation, and analytical skills
  • Demonstrated experience in managing cross-functional teams
  • Strong technical background, with experience in managing service providers and field services
  • Experience in working closely with Procurement on contract alignment and supplier management
  • Ability to work independently and as part of a team
  • Proficiency in facilities management software
  • Strong analytical and problem-solving abilities
  • Knowledge of health and safety regulations
  • Experience in budget management and cost control

Qualifications

No formal education or certifications mentioned.

Salary & Benefits

Market-related remuneration.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

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Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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