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Cape Town City Centre: Workforce Coordinator

Date 2025-01-02
Job Title Workforce Coordinator
Employer
More Information
Salary
Category Admin Clerical Secretarial
Location Cape Town Region
/ Cape Town City Centre

Job Summary

The candidate will be responsible for the accurate identification and distribution of work-based on cut-off times and work types, ensuring that the business` turnaround times are met. Responsibilities To accurately and efficiently distribute all incoming instructions received through: Incoming faxes and emails via Siebel (internal system) Original instructions received from walk-in clients Original instructions received via post To manage and monitor the daily work queues and workflow through distribution of incoming work by performing daily service request reconciliations to ensure all work items have been processed. Implement controls to mitigate processing risk, particularly associated with work distribution, cut-off`s and turnaround times. Ensure timeous processing of daily workflow so as to meet / exceed client expectations and Service Level Agreements (SLA). Preparation and posting of all client related communication. Management of returned mail. Job Requirements Relevant business / commerce Degree 2 year’s corporate work related experience Sound knowledge of the financial industry an advantage Intermediate to Advanced Computer Literacy – Word, Excel & Email Closing Date 12 January 2025

Workforce Coordinator position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-01-02 in the Admin Clerical Secretarial category

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Cape Town City Centre: Workforce Coordinator

The candidate will be responsible for the accurate identification and distribution of work-based on cut-off times and work types, ensuring that the business` turnaround times are met. Responsibilities To accurately and efficiently distribute all incoming i


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