Cape Town: Customer Relationship Manager posted by Fempower Personnel
Posted on 2025-08-07 00:00:00
| Employer | Fempower Personnel |
|---|---|
| Category | Other Finance/Accounting |
| Location | Western Cape / Cape Town |
Job Summary
Customer Relationship Manager
Location: Stellenbosch
Industry: Payments / Financial Services
Company Overview:
Join a leading payment aggregator and provider of secure, innovative payment solutions. We are expanding our team and looking for a Customer Relationship Manager who will play a pivotal role in driving growth through strategic relationship management and the acquisition of new high-volume billers.
Role Purpose:
As a Customer Relationship Manager, you will be responsible for increasing transaction volumes by effectively servicing existing billers and onboarding new, high-potential billers. The role has a strong focus on the public sector, including municipal and other government entities.
Who We’re Looking For:
We are seeking a dynamic, proactive self-starter with strong strategic thinking and attention to detail. You are results-driven, disciplined, and tenacioussomeone who can take ownership and see opportunities through to completion.
Key Responsibilities:
- Drive transaction volume growth through effective servicing of billers under your management.
- Identify, source, and onboard new billers with high-volume potential.
- Expand payment volumes through both retail and digital payment networks.
- Build and maintain trusted advisor relationships with key stakeholders at existing and prospective billers.
- Develop strategic partnerships with banks, referral partners, and other relevant organizations.
- Collaborate with internal teams to explore innovative solutions that drive business growth.
- Serve as the primary liaison between billers/prospects and internal departments.
- Support marketing efforts to maintain the companys brand presence.
- Ensure smooth operational processes related to billers in collaboration with internal teams.
- Track and report on key business opportunities, sales performance, forecasts, and client issues.
Minimum Requirements:
- A relevant qualification in business, finance, or a related field.
- 35 years experience in a similar role within the payments or financial services industry, with demonstrable success in sales and enterprise-level client management.
- Experience in the public sectorparticularly within local governmentwill be advantageous.
- Solid understanding of the payments landscape.
- Valid drivers license and own transport; must be willing and able to travel regularly.
- Excellent communication skills in business English; proficiency in additional languages is a plus.
If youre passionate about relationship-building, thrive in a fast-paced environment, and want to contribute to the growth of a leading payments company, wed love to hear from you.
To Apply:
Please submit your resume to *****@*****.co.za
Click Go Apply to apply online!
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