Job Description
Are you confident, energetic, and eager to gain hands-on work experience in a fast-growing industry?
Our client, a company operating in the digital payments and fintech space, is looking for motivated and dynamic individuals to join their Customer Support team. This role is well suited to school leavers, graduates, or candidates with limited work experience who are keen to learn and build a career in fintech.
Key Responsibilities
- Provide customer and merchant support related to digital payments
- Assist users with payment queries and guide them through payment processes
- Search, track, and investigate transactions to resolve issues
- Support merchants in navigating dashboards and understanding payment flows
- Identify transaction trends and escalate potential issues where required
- Assist with enabling, disabling, or adjusting payment channels
- Work with eCommerce merchants to resolve basic plugin or payment method issues
- Maintain accuracy and quality in customer responses
Requirements
- Matric (Grade 12) essential
- Strong communication skills
- Basic computer literacy
- Interest in fintech, digital payments, or technology
- Willingness to learn and work in a fast-paced environment
- Experience is not essential attitude and potential are key
- Any exposure to areas such as marketing, sales, business, or digital tools will be advantageous
Working Hours
This role operates on a rotating shift schedule:
- Morning Shift: 7:00 AM 3:00 PM or 4:00 PM
- Afternoon / Night Shift: 3:00 PM or 4:00 PM 12:00 AM
- Weekend Shifts: 8:00 AM 5:00 PM (on rotation, not every weekend)
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Set up job alerts on major job boards to be notified of new opportunities quickly.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Polokwane: Sales Associate posted by Diginu
diginu is a cutting-edge tech company revolutionizing the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery —…
View JobCape Town City Centre: Sales Associate posted by Diginu
diginu is a cutting-edge tech company revolutionizing the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery —…
View JobEdenvale: Senior Netwerk Tegnikus posted by Stepco Recruitment
Senior Network Tegnikus – Edenvale Tipe: Voltyds Hoofverantwoordelikhede: Onderhou en ondersteun netwerk-infrastruktuur (LAN/WAN/Wi-Fi). Installeer,...
View JobGauteng: Project Manager – Water Industry posted by Pillango Placements
Established in 2015, our client's core purpose is to unlock the multiplier effect of water by providing water to end-users…
View JobTzaneen: Supplier Relationship Manager posted by Mayfly Agri
Minimum requirements for the role:Some qualifications would be preferred but not necessaryMinimum 3 years’ working experience is beneficialA farming...
View JobHoedspruit: DEBTORS CLERK posted by Farm Manager SA
MINIMUM REQUIREMENTS Pastel accounting experienceMinimum of 5 years of relevant debtors or finance experiencePackhouse experience will be an...
View Job
Browse Employers
Job Alerts