Menu Close

Cape Town: End-User Support Technician – Intermediate posted by Sabenza IT & Recruitment

Advertisement



Job Description

End-User Support Technician (Intermediate)

Bellville, Cape Town | ? 12-Hour Shift Environment


Join a High-Performance IT Operations Environment!

Are you a hands-on IT support professional who thrives in fast-paced environments and enjoys solving real user problems?

Were looking for an End-User Support Technician to join a dynamic Operations Management Centre (OMC) team, where youll play a critical role in keeping business systems running smoothly across multiple sites.

If you enjoy troubleshooting, working with people, and being the go-to tech expert, this role is for you.


Requirements

What Youll Be Doing

  • Provide end-user support across desktops, laptops, tablets, and smartphones
  • Troubleshoot and resolve hardware, software, and connectivity issues
  • Support users both remotely and on-site across multiple locations
  • Restore functionality and ensure minimal downtime for business operations
  • Log, track, and escalate issues via ticketing systems
  • Work closely with infrastructure teams and business stakeholders
  • Deliver a high standard of customer-focused IT support

What Were Looking For

  • Minimum 2 years experience in IT support / end-user support
  • Solid experience with:
    • Windows environments (Windows 10/11)
    • Microsoft Office / O365
    • Basic networking & troubleshooting
  • Exposure to Active Directory and ticketing systems is highly advantageous
  • Strong problem-solving and communication skills
  • Ability to work independently and under pressure

Qualifications

  • National Diploma / Degree in IT or related field
  • Relevant certifications (e.g. MCSE, ITIL) are highly beneficial

Important Requirements

  • Valid drivers licence (essential)
  • Willingness to travel between sites
  • Comfortable working 12-hour shifts, including nights, weekends, and public holidays
  • Physically fit and able to provide on-site support when required

Shift Pattern

  • 2 Days: 07:00 19:00 (Day Shift)
  • 2 Days: 19:00 07:00 (Night Shift)
  • 4 Days Off

View Job  Sandton: Tactical response officer - Urgent posted by Security

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

View Job  Eastern Cape: Millwright posted by Staff Solutions

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Keep your LinkedIn profile up-to-date and professional - many recruiters use it to find candidates.

View Job  Johannesburg: Pipe Fitters (Small Bore and Big Bore) posted by Telebest
How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Durban: Junior Credit Analyst posted by Hire Resolve

Jobs in Durban March 26, 2026
Accounting Hire Resolve Other Finance

A leading financial services company is seeking a Junior Credit Analyst to join their team. This role involves preparing comprehensive…

View Job

Cape Town: Financial Manager posted by Hire Resolve

Jobs in Cape Peninsula March 26, 2026
Accounting Hire Resolve Other Finance

A leading player in the plant hire and equipment rental industry is seeking an experienced Financial Manager to take ownership…

View Job

Eastern Cape: Senior Developers posted by Hire Resolve

Jobs in Eastern Cape March 26, 2026
Computer Hire Resolve Other IT

A global logistics and freight forwarding company that offers a comprehensive range of services to clients, both international and local,…

View Job

Cape Town: Social Media Co-Ordinator – CPT posted by Hire Resolve

Jobs in Cape Peninsula March 26, 2026
Computer Hire Resolve Other IT

A leading dynamic and fast-paced organisation in the extreme sports industry is looking for a talented Social Media Co-Ordinator to…

View Job

Durban: Creditors Clerk posted by Hire Resolve

Jobs in Durban March 26, 2026
Accounting Hire Resolve Other Finance

A leading glass manufacturing company is looking for a skilled Creditors Clerk to join their company. The clerk will work…

View Job

Durban: Junior Financial Advisor posted by Hire Resolve

Jobs in Durban March 26, 2026
Accounting Hire Resolve Other Finance

A leading financial services firm with a legacy spanning nearly a century, is seeking a Junior Financial Advisor to join…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area