Cape Town: Fleet Manager posted by OttoBauthentic

Role & Function:

We are looking for a Fleet Manager to join our team in Kraaifontein, Cape Town. As a Fleet Manager you will effectively manage and oversee the day-to-day (and nightshift) operations of the depot/plant. This includes the short-term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. to deliver exceptional service within clients SLA. This role demands diligence, time management, and a customer-focused approach. Integrity, reliability, and flexibility is essential for this role.

Key Performance Areas:

Operations:

• Oversee and manage a fleet of vehicles, including scheduling maintenance, conducting weekly checks, arranging services, managing diesel consumption, handling breakdowns (where applicable), vehicle cleanliness (wash bay), and ensuring vehicle licensing.
• Collaborate with a team of drivers to identify and implement operational efficiencies.
• Manage trips by efficiently loading trips onto in-house applications, schedule drivers’ working hours, plan routes, supervise the successful loading of goods at client sites, and manage all associated paperwork.
• Handle driver performance management, including monitoring of consumption per kilometer, daily debriefs and paperwork, and weekly outlier reports.
• Manage drivers professional driving permit (PrDP) and licenses.
• Monitor daily records of drivers leave and overtime.
• People Management: Team motivation to achieve efficiency and competency improvements.

Administration:

• Handle insurance claims, manage traffic fines, and oversee vehicle maintenance.
• Efficiently manage and monitor driver working hours to ensure compliance with regulations.
• Complete daily debrief paperwork associated with ad hoc projects.

Client Service

• Ensure the delivery of superior-quality customer experiences within Service Level Agreements (SLA’s).
• Foster objective working relationships with various stakeholders, such as the HR team, IT, and clients, to promote collaborative success.
• Act as a frontline liaison with clients, proactively addressing challenges and queries to minimize complaints.