Cape Town: Food & Beverage Supervisor, Luxury Hotel, Cape Town posted by HotelJobs

FOOD & BEVERAGE SUPERVISOR, LUXURY HOTEL, CAPE TOWN

REQUIREMENTS:

Front Office and Cashiering experience an advantage

Computer literacy a must, in Microsoft Office

Fluent in English verbal and written

Display a high level of awareness

Excellent appearance, mannerism and well groomed

Customer orientation and professional charm and sophistication

Ability to work shifts and occasional overtime

SKILLS, EXPERIENCE and QUALIFICATIONS:

Minimum Grade 12/ NQF Level 2 Food & Drink Service / Hotel School Diploma.

Two to Three years experience within F&B in a similar position.

Highly organized, able to prioritize, work to demand.

KEY RESPONSIBILITIES:

Supervision of staff to ensure that the highest standards are maintained

Knowledge and understanding of the principles of finance and the components involved in finance

Control of operating equipment through correct handling, storage and regular stock counts, to minimize loss through waste, theft and breakages

Maintain a high standard of customer relations and ensure that any customer complaints are dealt with immediately and effectively

Responsible for the implementation and maintenance of procedures as directed by F&B Management

Ensure that all items served are correctly billed

Ability to provide skills training

Knowledge of the disciplinary process

Ensure that personal appearance of all staff is of the highest standard

REPORTING TO:

F&B Manager and Assistant F&B Manager

DATE REQUIRED:

Immediate