Job Description
Food & Beverage Supervisor | Goodwood, Cape Town | Permanent
Take the lead in delivering exceptional guest experiences in one of Cape Towns busiest hospitality environments. This role is ideal for a hands-on Food & Beverage professional who thrives in high-volume operations and enjoys setting the standard for service excellence.
As the Food & Beverage Supervisor, you will oversee daily operational delivery across multiple venues, including restaurants, banqueting, and in-room dining. You will ensure smooth service flow, uphold quality and hygiene standards, support staff performance, and maintain consistent alignment with operating procedures. This is a key frontline role requiring strong leadership, attention to detail, and an unwavering commitment to outstanding guest service.
Our client is a prominent player in the entertainment and hospitality sector, known for delivering high-energy guest experiences across diverse outlets. You will join a highly professional F&B environment with opportunities to contribute to service quality and operational efficiency.
What Youll Do
- Oversee daily Food & Beverage operations across designated outlets
- Ensure consistent guest service excellence and strict adherence to SOPs
- Supervise, guide, and support F&B staff during shifts
- Assist with stock control, cash-ups, and administrative processes
- Coordinate effectively with kitchen, banqueting, and management teams
- Handle guest queries promptly and professionally
- Maintain hygiene, safety, and quality standards in line with company policies
What You Bring
- 3-year Hotel School Diploma or equivalent national qualification at diploma level
- 34 years experience in the Food & Beverage industry
- Exposure to banqueting, in-room dining, and restaurant or outlet management
- Experience in high-volume hospitality environments
- Strong leadership and team-supervision skills
- Excellent communication and guest-service orientation
- Ability to maintain service standards under pressure
- Strong operational understanding of F&B processes
- High attention to detail and commitment to quality
What Success Looks Like
- Smooth daily operations with consistent adherence to service and quality standards
- Empowered, well-coordinated F&B teams delivering excellent guest experiences
- Fast, professional handling of guest needs and operational challenges
- Well-managed stock, cash-ups, and administrative requirements
- Strong collaboration with cross-functional teams across all outlets
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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