Date | 2024-11-24 |
---|---|
Job Title | It Support Engineer |
Employer | Datafin More Information |
Salary | 0 |
Category | It Computer |
Location |
Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape
- Provide advanced technical support to resolve IT issues escalated from Tier 1 support.
- Troubleshoot and resolve hardware and software problems.
- Manage and maintain IT systems, including servers, networks, and applications.
- Perform system upgrades, patches, and backups.
- Assist in the implementation and deployment of new technologies and solutions.
- Monitor system performance and security and take proactive measures to ensure stability and safety.
- Document and update IT procedures and knowledge base articles.
- Collaborate with other IT team members and departments to provide seamless support and service.
- Train and mentor Tier 1 support staff.
- Bachelor`s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Minimum of 3-5 years of experience in an IT support role.
- Strong knowledge of Windows and Linux operating systems.
- Experience with network protocols, hardware, and configurations.
- Familiarity with cloud services.
- Proficiency in troubleshooting and problem solving.
- Relevant certifications (e.g., A+, CompTIA A+, Network+, Microsoft Certified: Azure Administrator)
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
It Support Engineer position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-11-24 at 16:06:01 in the It Computer category
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