We’re looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment.

Key Responsibilities

Support & Technical Assistance

• Provide desktop and end-user support to all employees.
• Implement IT instructions or requests as per company procedures.
• Assist with the rollout and implementation of IT projects.
• Continuously update the IT ticketing system with current information.
• Maintain and update site documentation.
• Track faults and generate reports.
• Provide regular feedback to stakeholders and your manager.
• Educate users on IT-related issues and company IT policies.
• Process Management
• Follow the support and ticketing process to manage IT issues.
• Deliver IT support within agreed service levels.
• Ensure employees understand and follow the ticketing process.
• Communicate clearly and effectively during issue resolution.
• Technology & Infrastructure
• Monitor IT infrastructure, including networks and computer systems.
• Identify areas for improvement or recurring problems and report them.
• Contribute to enhancing the stability and efficiency of IT systems.
• Maintain working knowledge of Microsoft 365.

Requirements

Education:

• Relevant IT degree or diploma

Certifications:

• Microsoft 365 Fundamentals (MS-900)
• Microsoft Azure Fundamentals (AZ-900)
• ITIL v3/v4

Experience

• Minimum of 2 years in an IT support role

Hands-on experience with:

• Microsoft 365 environment
• Microsoft Azure environment

Key Competencies

Knowledge

• Strong customer service orientation
• Solid understanding of Microsoft 365, networking, and server maintenance
• Skills & Attributes
• Excellent verbal and written communication
• Strong troubleshooting and problem-solving skills
• Self-motivated with the ability to prioritize tasks
• Detail-oriented and accurate
• Methodical and well-organized
• Dependable and responsible
• Able to manage and defuse conflict situations

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy.

We’re looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment.

Key Responsibilities

Support & Technical Assistance

• Provide desktop and end-user support to all employees.
• Implement IT instructions or requests as per company procedures.
• Assist with the rollout and implementation of IT projects.
• Continuously update the IT ticketing system with current information.
• Maintain and update site documentation.
• Track faults and generate reports.
• Provide regular feedback to stakeholders and your manager.
• Educate users on IT-related issues and company IT policies.
• Process Management
• Follow the support and ticketing process to manage IT issues.
• Deliver IT support within agreed service levels.
• Ensure employees understand and follow the ticketing process.
• Communicate clearly and effectively during issue resolution.
• Technology & Infrastructure
• Monitor IT infrastructure, including networks and computer systems.
• Identify areas for improvement or recurring problems and report them.
• Contribute to enhancing the stability and efficiency of IT systems.
• Maintain working knowledge of Microsoft 365.

Requirements

Education:

• Relevant IT degree or diploma

Certifications:

• Microsoft 365 Fundamentals (MS-900)
• Microsoft Azure Fundamentals (AZ-900)
• ITIL v3/v4

Experience

• Minimum of 2 years in an IT support role

Hands-on experience with:

• Microsoft 365 environment
• Microsoft Azure environment

Key Competencies

Knowledge

• Strong customer service orientation
• Solid understanding of Microsoft 365, networking, and server maintenance
• Skills & Attributes
• Excellent verbal and written communication
• Strong troubleshooting and problem-solving skills
• Self-motivated with the ability to prioritize tasks
• Detail-oriented and accurate
• Methodical and well-organized
• Dependable and responsible
• Able to manage and defuse conflict situations

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy.

We’re looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment.

Key Responsibilities

Support & Technical Assistance

• Provide desktop and end-user support to all employees.
• Implement IT instructions or requests as per company procedures.
• Assist with the rollout and implementation of IT projects.
• Continuously update the IT ticketing system with current information.
• Maintain and update site documentation.
• Track faults and generate reports.
• Provide regular feedback to stakeholders and your manager.
• Educate users on IT-related issues and company IT policies.
• Process Management
• Follow the support and ticketing process to manage IT issues.
• Deliver IT support within agreed service levels.
• Ensure employees understand and follow the ticketing process.
• Communicate clearly and effectively during issue resolution.
• Technology & Infrastructure
• Monitor IT infrastructure, including networks and computer systems.
• Identify areas for improvement or recurring problems and report them.
• Contribute to enhancing the stability and efficiency of IT systems.
• Maintain working knowledge of Microsoft 365.

Requirements

Education:

• Relevant IT degree or diploma

Certifications:

• Microsoft 365 Fundamentals (MS-900)
• Microsoft Azure Fundamentals (AZ-900)
• ITIL v3/v4

Experience

• Minimum of 2 years in an IT support role

Hands-on experience with:

• Microsoft 365 environment
• Microsoft Azure environment

Key Competencies

Knowledge

• Strong customer service orientation
• Solid understanding of Microsoft 365, networking, and server maintenance
• Skills & Attributes
• Excellent verbal and written communication
• Strong troubleshooting and problem-solving skills
• Self-motivated with the ability to prioritize tasks
• Detail-oriented and accurate
• Methodical and well-organized
• Dependable and responsible
• Able to manage and defuse conflict situations

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy.

We’re looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment.

Key Responsibilities

Support & Technical Assistance

• Provide desktop and end-user support to all employees.
• Implement IT instructions or requests as per company procedures.
• Assist with the rollout and implementation of IT projects.
• Continuously update the IT ticketing system with current information.
• Maintain and update site documentation.
• Track faults and generate reports.
• Provide regular feedback to stakeholders and your manager.
• Educate users on IT-related issues and company IT policies.
• Process Management
• Follow the support and ticketing process to manage IT issues.
• Deliver IT support within agreed service levels.
• Ensure employees understand and follow the ticketing process.
• Communicate clearly and effectively during issue resolution.
• Technology & Infrastructure
• Monitor IT infrastructure, including networks and computer systems.
• Identify areas for improvement or recurring problems and report them.
• Contribute to enhancing the stability and efficiency of IT systems.
• Maintain working knowledge of Microsoft 365.

Requirements

Education:

• Relevant IT degree or diploma

Certifications:

• Microsoft 365 Fundamentals (MS-900)
• Microsoft Azure Fundamentals (AZ-900)
• ITIL v3/v4

Experience

• Minimum of 2 years in an IT support role

Hands-on experience with:

• Microsoft 365 environment
• Microsoft Azure environment

Key Competencies

Knowledge

• Strong customer service orientation
• Solid understanding of Microsoft 365, networking, and server maintenance
• Skills & Attributes
• Excellent verbal and written communication
• Strong troubleshooting and problem-solving skills
• Self-motivated with the ability to prioritize tasks
• Detail-oriented and accurate
• Methodical and well-organized
• Dependable and responsible
• Able to manage and defuse conflict situations

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy.

We’re looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment.

Key Responsibilities

Support & Technical Assistance

• Provide desktop and end-user support to all employees.
• Implement IT instructions or requests as per company procedures.
• Assist with the rollout and implementation of IT projects.
• Continuously update the IT ticketing system with current information.
• Maintain and update site documentation.
• Track faults and generate reports.
• Provide regular feedback to stakeholders and your manager.
• Educate users on IT-related issues and company IT policies.
• Process Management
• Follow the support and ticketing process to manage IT issues.
• Deliver IT support within agreed service levels.
• Ensure employees understand and follow the ticketing process.
• Communicate clearly and effectively during issue resolution.
• Technology & Infrastructure
• Monitor IT infrastructure, including networks and computer systems.
• Identify areas for improvement or recurring problems and report them.
• Contribute to enhancing the stability and efficiency of IT systems.
• Maintain working knowledge of Microsoft 365.

Requirements

Education:

• Relevant IT degree or diploma

Certifications:

• Microsoft 365 Fundamentals (MS-900)
• Microsoft Azure Fundamentals (AZ-900)
• ITIL v3/v4

Experience

• Minimum of 2 years in an IT support role

Hands-on experience with:

• Microsoft 365 environment
• Microsoft Azure environment

Key Competencies

Knowledge

• Strong customer service orientation
• Solid understanding of Microsoft 365, networking, and server maintenance
• Skills & Attributes
• Excellent verbal and written communication
• Strong troubleshooting and problem-solving skills
• Self-motivated with the ability to prioritize tasks
• Detail-oriented and accurate
• Methodical and well-organized
• Dependable and responsible
• Able to manage and defuse conflict situations

Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy.

Hire Resolve is seeking a skilled IT Support Technician for our client, a leading industrial chemicals wholesaler. In this role, the IT Support Technician will be responsible for troubleshooting and resolving a wide range of IT issues, whether hardware or software-related. You will work closely with the IT Manager to provide timely feedback and solutions within agreed-upon deadlines, ensuring smooth communication and technical support for both internal teams and external stakeholders. This is an exciting opportunity to support a dynamic, fast-paced environment with cutting-edge IT solutions.

Responsibilities

• Troubleshoot and resolve desktop support issues.
• Install and configure software, hardware, PCs, and laptops.
• Ensure systems are backed up and maintained properly.
• Document all tasks and duties related to IT support.
• Provide remote management and support services.
• Manage relationships with stakeholders, including suppliers and ISPs.
• Offer first-line support by addressing frequently asked questions.
• Maintain and update the website with product details and industry news.
• Develop and maintain the management reporting application.

Requirements

• IT-related degree or diploma. (Advantageous)
• Experience with web development platforms or languages.(Advantageous)
• Understanding of Server software implementation and maintenance.
• Knowledge of Active Directory on MS Server.
• Experience with creating Users/Roles in a Domain environment.
• Understanding of TCP/IP.
• Strong problem-solving and analytical skills.
• Technical knowledge of IT infrastructures.
• Proficient in PC and printer troubleshooting and fault-finding.
• Strong communication skills (both verbal and written).

Benefits

• Salary: negotiable

 

Contact Hire Resolve for your next career-changing move.

• Apply for this role today, contact Carmen Schafer or Gustav Vogel at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.