Job Description
We are seeking a highly experienced and detail-oriented Lead Test Analyst to join our fast-paced retail IT team. The successful candidate will be responsible for overseeing all testing efforts across multiple systems, ensuring high-quality software delivery aligned with business requirements. This role will work closely with developers, business analysts, and product owners in an Agile/Scrum environment, contributing to the ongoing improvement of QA processes and tools within the organization.
Requirements
- Bachelors Degree or National Diploma in Information Technology, Computer Science, or a related field Essential
- ISTQB CTFL (Certified Tester Foundation Level) or equivalent Essential
- ISTQB CTAL (Advanced Level Certification) or equivalent Essential
- Minimum of 6+ years experience as a Lead Test Analyst, including experience leading testing teams Essential
- Strong background in manual testing, SQL for data validation, and testing in Agile/Scrum environments Essential
- Functional, integration, system, and regression testing Essential
- Structured testing methods and industry-standard QA processes Essential
- Testing complex user interfaces across platforms Essential
- Experience working in or with retail systems (POS, ERP, e-commerce) Preferred
- Experience with API testing and tools such as Postman, SoapUI, etc. Advantageous
- Exposure to automated testing tools like Selenium, QTP, TestComplete, Robot Framework Advantageous
- Familiarity with ITSM tools (e.g., Remedy, Jira, ServiceNow) Preferred
- Understanding of performance testing and user acceptance testing (UAT) methodologies Preferred
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