Cape Town: Marketing Coordinator posted by Pepperclub Hotel & Spa

Marketing Coordinator

Pepperclub Hotel, Cape Town
Reports to: General Manager

Pepperclub Hotel is recruiting a structured, detail-driven Marketing Coordinator to support the delivery of hotel marketing activities across all departments. This is an execution role focused on coordination, quality control, and ensuring marketing initiatives are rolled out accurately, consistently, and on brand.

About the Role

You will oversee the hotels marketing calendar and coordinate campaigns, collateral, website updates, and email communication. You will provide quality control across all marketing outputs and oversee the Social Media & Content Creator to ensure content aligns with approved plans and brand standards.

Key Responsibilities

Marketing Planning & Coordination
Own and manage the monthly marketing calendar (rooms, spa, F&B, events, offers)
Coordinate campaign rollout across departments and suppliers
Track actions, deadlines, and delivery against plan

Brand Oversight & Quality Control
Review and approve weekly content plans prior to publishing
Ensure brand consistency across visuals, tone, and guest messaging
Identify gaps or risks and correct before release

Website, Email & Digital Support
Coordinate website updates, banners, packages, and landing pages
Prepare and coordinate newsletters and promotional emails
Ensure accuracy of offers, content, and guest-facing communication

Collateral & Supplier Management
Coordinate printing and production of marketing collateral
Liaise with designers, printers, and suppliers
Track quotes, approvals, and delivery timelines

Reporting & Insights
Compile monthly marketing reports covering campaigns, digital activity, and delivery
Provide clear updates and recommendations to the Management team

Living the RAISE Values
Take ownership of deliverables and timelines
Act with integrity and attention to detail in all approvals
Support departments with a service-driven, solutions-focused approach
Maintain a high standard of execution at all times

Requirements

Diploma or Degree in Marketing, Communications, or Digital Marketing
35 years marketing coordination or digital marketing experience
Hospitality experience advantageous
CMS exposure (WordPress, Wix, or similar)
Strong written communication and administrative discipline
Proven ability to manage multiple deadlines and stakeholders

Personal Attributes

Organised, structured, and detail-focused
Calm under pressure with strong follow-through
Accountable, reliable, and quality-driven
Professional presence and confident communicator