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Cape Town: Medical Receptionist posted by Pronel Consultants

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Job Description

Location: Bloubergstrand, Cape Town

A well-established and modern medical practice in Bloubergstrand is seeking an experienced Medical Receptionist to serve as the first point of contact for patients while ensuring the smooth, professional running of the practice.

Key Responsibilities

  • Managing front-desk operations, switchboard, WhatsApp, and practice emails

  • Scheduling and confirming appointments with 100% accuracy

  • Maintaining accurate patient records and digital files

  • Managing patient intake, consent forms, and follow-up communication

  • Coordinating patient aftercare communication and engagement

  • Maintaining a welcoming and professional reception environment

  • Supporting basic marketing activities (broadcasts, promotions, WhatsApp status updates)

  • Ensuring confidentiality and POPIA-compliant handling of patient information

Minimum Requirements

  • Proven experience as a Medical Receptionist

  • Knowledge of medical aid processes and patient billing

  • Strong administrative and organisational skills

  • Excellent communication and customer service abilities

  • Comfortable working with digital systems and online diaries

  • Professional appearance and patient-focused mindset

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Medical Professions Jobs in Western Cape

The medical professions are a highly sought-after field in Western Cape, South Africa, with a strong demand for skilled healthcare professionals. Typically, the job market is characterized by a high level of competition, particularly for entry-level positions, as many graduates seek to secure employment in this rewarding field. Generally, those who excel in their studies and gain relevant work experience have a better chance of securing a coveted role.

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In terms of salary expectations, it’s common to find that medical professionals in Western Cape can earn a broad range of salaries, with varying ranges depending on factors such as level of experience, company size, industry sector, and specific job role. For example, junior healthcare practitioners may earn a salary within the range of R500 000 – R800 000 per annum, while more senior positions can command salaries in excess of R1 million. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.

Common skills for medical professionals in Western Cape include excellent communication and interpersonal skills, strong problem-solving abilities, attention to detail, ability to work well under pressure, and a commitment to ongoing professional development. These skills are often reflected in the way medical professionals engage with patients, colleagues, and other healthcare teams, as well as their ability to stay up-to-date with the latest medical research and advancements.

The medical professions sector is often represented by industries such as health services, government agencies, non-profit organizations, and private healthcare facilities. Many of these organizations employ medical professionals in a range of roles, from frontline clinical practice to leadership and management positions. Additionally, some medical graduates may choose to pursue careers in academia or research, where they can contribute to the advancement of medical knowledge and education.

Career development opportunities for medical professionals in Western Cape are often focused on advancing to more senior roles within their current organization or exploring new career paths outside of traditional healthcare settings. Typically, this involves gaining additional qualifications, participating in continuing professional development programs, and seeking out mentorship opportunities. With experience and a strong track record of performance, medical professionals can move into leadership positions, pursue entrepreneurial ventures, or transition into related fields such as healthcare management or policy.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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