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Cape Town: Outbound Contact Centre Sales Agents – Shifted posted by Mindmatch Consulting

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Job Description

About the Role

We are seeking experienced Outbound Contact Centre Sales Agents to join our team in Cape Town. As a Senior Agent, you will be responsible for proactively engaging with potential customers telephonically and promoting products and/or services offered by Mindmatch Consulting with the aim of generating sales and increasing revenue.

Key Responsibilities

  • Make outbound sales calls to prospects or receive inbound calls from interested customers
  • Work in a contact centre environment
  • Troubleshoot issues and provide excellent customer service
  • Meet and exceed sales targets
  • Engage with international clients 24/7

Requirements

  • Matric
  • 1 – 2 years of outbound contact centre experience
  • Experience in sales contact centre environment (preferable)
  • Proficiency in MS Office suite, including MS Excel and MS Word
  • Clear communication and articulation skills
  • Ability to work with sales targets and client engagement

Qualifications

  • Matric

Salary & Benefits

  • Please note that salary details are not provided.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Sales/Marketing Jobs in Western Cape

In the Western Cape region of South Africa, the sales and marketing industry is dynamic and growing, driven by a thriving economy and increasing demand for products and services. Typically, roles in this field require a strong understanding of business principles, excellent communication skills, and the ability to work effectively with diverse stakeholders.

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Generally, salaries for sales and marketing professionals in Western Cape can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges might include R300 000 – R500 000 per annum, while more senior roles could command salaries ranging from R600 000 – R1 million or more. However, it’s essential to note that these are general estimates, and actual salaries may differ significantly depending on individual circumstances.

Common skills for sales and marketing professionals in Western Cape typically include strong communication and interpersonal skills, a solid understanding of market trends and consumer behavior, and proficiency in digital marketing tools and platforms. Additionally, candidates often need to be adaptable, resourceful, and able to work effectively under pressure. Other important skills may include data analysis, project management, and strategic thinking.

The sales and marketing industry is prevalent across various sectors, including financial services sector, technology industry, manufacturing sector, and more. Companies in these industries often require sales and marketing professionals with expertise in digital marketing, product development, and customer engagement.

For career development, a common progression path for sales and marketing professionals is to move from entry-level roles into senior positions, such as team leader or manager. With experience, candidates can also transition into specialist roles, such as brand management or digital marketing strategy. Furthermore, with ongoing education and training, sales and marketing professionals can stay up-to-date with the latest industry trends and technologies, positioning themselves for continued growth and advancement in their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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