This is a remote position.

Product Manager | Luxury Safari Travel Company | Remote

Kendrick Recruitment is now seeking an experienced and strategic Product Manager to join a leading luxury safari travel company. This remote role is ideal for a highly organised, adaptable, and customer-focused individual with a strong background in product development within the travel industry.

Key Responsibilities:

Product Portfolio Management

• Maintain and update all product information, including rates, terms, inclusions, and exclusions

• Develop a competitive, innovative, and well-positioned product range

• Responsible for annual pricing of all products

• Ensure accuracy and profitability of all offerings

Supplier Management

• Lead the contracting process with suppliers

• Ensure compliance with licensing and insurance requirements

• Manage supplier performance and maintain documentation

• Develop and nurture strong supplier relationships

Financial Performance & Profitability

• Negotiate competitive rates and maximise profit margins

• Budget, cost, and yield manage all aspects of the product line

• Conduct competitor product analyses and pricing comparisons

Product Analysis & Reporting

• Analyse product sales, performance, and profitability

• Present findings to management for strategic planning and alignment with sales goals

• Compile regular reports and market insight

Agent Portal Management

• Maintain updated product data and rates in coordination with the Digital Marketing Manager

• Ensure accuracy and accessibility of the agent portal

System Operations

• Oversee accurate and timely loading of rates and contracts into the operating system

• Implement process improvements to drive operational efficiency

Training & Communication

• Design and coordinate product training for staff and agents, including familiarisation tours

• Communicate all product changes, updates, and rate adjustments to relevant departments

• Develop training materials and facilitate training sessions

Collaboration

• Work closely with the marketing team to support product campaigns and enhance content

Qualifications & Experience Required:

• Minimum 5 years’ experience in the travel industry, with proven success in product development

• In-depth knowledge of Southern Africa as a travel destination

• Proficient in Travel Studio and WETU (essential)

• Strong supplier management and negotiation skills

• Ability to travel within Southern Africa when required

• Advanced proficiency in Microsoft Office, particularly Excel

• Fluent in written and verbal English

• Strong communication skills across phone, email, and video conferencing

• Meticulous attention to detail and accuracy

• Agile, energetic, and solutions-oriented

Personal Attributes:

• Ability to work across multiple cultures and teams

• Highly client-focused with a service-driven approach

• Self-motivated, reliable, and deadline-driven

• Strong team player with the ability to work independently

• Resilient under pressure and capable of multitasking

• Open to learning, growth, and feedback

• Friendly, flexible, with a good sense of humour

Working Environment:

• This is a remote work position. Candidates must provide their own stable internet connection and electricity supply

• Gauteng-based staff may access a REGUS Business Lounge membership to mitigate load shedding interruptions

• Equipment provided includes a laptop and second screen

• The phone system operates via MS Teams and staff are required to have the app installed on their personal smartphones

• Communication via WhatsApp is essential, and the app is required for all business-related updates

This is an outstanding opportunity to be part of a forward-thinking, impact-driven travel company with a reputation for excellence in luxury safari experiences. Candidates who meet the above criteria and are excited to lead product innovation in the travel space are encouraged to apply.