Cape Town: Restaurant Manager posted by Kendrick Recruitment
Posted on 2025-09-30 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Restaurant Manager
Cape Town | Luxury Hotel | Salary R30,000 Negotiable DOE
Kendrick Recruitment is seeking an experienced Restaurant Manager to lead and manage restaurant operations within a prestigious luxury hotel in Cape Town. The successful candidate will ensure seamless service delivery, exceptional guest experiences, and alignment with the hotels brand and food & beverage offerings.
Key Responsibilities:
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Understand and communicate the restaurants concept, brand positioning, and F&B offerings
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Develop and implement strategies to deliver the restaurant vision and enhance guest experiences
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Lead, train, and coach the service team to achieve high standards and maintain a motivated, high-performing culture
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Conduct training on SOPs, menus, wine service, and operational systems
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Provide regular performance feedback and conduct daily team briefings
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Ensure adherence to grooming, uniform, and service standards
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Manage operational systems including Micros Symphony (POS), Dineplan (bookings), and timekeeping systems
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Liaise with guests regarding bookings, special requests, and bespoke dining experiences
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Create and manage detailed function sheets for group reservations and events
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Conduct bi-monthly beverage and monthly operating equipment stock takes, ensuring accuracy
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Collaborate with the F&B Manager on budgeting, cost control, and financial processes
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Identify and escalate FOH/BOH operational issues for timely resolution
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Coordinate weekly F&B meetings and follow up on action points
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Ensure strict adherence to health, safety, hygiene, and cleanliness standards
Core Competencies:
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Operational expertise in restaurant systems, daily operations, and service delivery
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Strong knowledge of wine varieties, food pairings, service standards, and cellar practices
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Leadership skills with ability to develop, motivate, and inspire a team
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Clear, assertive, and respectful communication, particularly in performance management
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Proficiency in Micros Symphony, Dineplan, timekeeping, and stock management systems
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Financial acumen including budgeting, expense tracking, and cost control
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Strong organisational skills and attention to detail
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Guest-focused with a passion for creating exceptional dining experiences
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Professionalism, reliability, and alignment with brand etiquette and culture
Preferred Qualifications & Experience:
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35 years experience in a similar leadership role within high-end or boutique hospitality
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Formal training or certification in hospitality management or related field preferred
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Wine service or sommelier training advantageous
Package:
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Salary negotiable depending on experience
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Opportunity to lead operations in a luxury hotel environment
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