Job overview:

Responsible for the administration and management of the customer quotation process; to ensure the highest level of quality service through the accurate and on-time delivery of all customer quotes to ultimately achieve increased revenue through sales. Responsible for the administrative onboarding and data management of all customers. Provide administrative support to our clients development teams. Provide internal sales support in the absence of the internal sales staff. Coordinate special projects. Contribute to the development and implementation of strategies to enhance customer service, increase sales and efficiency and the overall profitability of the business.

Person Specification:

• Meticulous and highly organised
• Strong communication and interpersonal skills
• Displays initiative, self -motivated and focussed on results
• Possess confidence and authority to obtain information and follow a task to completion
• Apply logic and commercial reason to decision making
• Able to manage competing priorities to commercial effect
• High degree of professionalism and confidentiality
• Accepts responsibility for own actions and the achievement of intended outcomes
• Effective in a team-based environment and in support of team objectives

Qualifications and Experience required:

• Grade 12 supported by a sales support or administrative qualification/ certification
• At least 3 years in a similar role ideally in a business-to-business technical sales environment
• Good commercial acumen
• Excellent administrative and organisational skills
• Excellent written and spoken skills in English
• Advanced skills in MS Office suite
• At least average typing speed with high accuracy
• Proven skills in data research and analytics
• Competence in Adobe software and familiarity with privacy legislation (POPI) would be advantageous.
• Understanding of CRM and ERP systems

Responsibilities:

• Responsible for the administration and management of the customer quotation process to ensure the highest level of quality service through the accurate and on- time delivery of all customer quotes; to ultimately achieve increased revenue through sales
• Responsible for the administrative onboarding and data management of all customers and suppliers
• Provide administrative support to our clients business development teams
• Provide internal sales support in the absence of the internal sales staff
• Coordinate special projects
• Contribute to the development and implementation of strategies to enhance customer service, increase sales and efficiency and the overall profitability of the business