Cape Town: Store Manager posted by Wild Dreams Hospitality

January 20, 2026 Jobs in Cape Peninsula

Wild Dreams Hospitality

Western Cape

Food & Beverage

Job Description

About the Role

We are seeking an experienced Store Manager to join our team at Wild Dreams Hospitality in Cape Town. As a key member of our café, you will be responsible for ensuring smooth store operations, excellent customer service, strong team leadership, and consistent brand standards in a high-volume environment.

Key Responsibilities

Oversee daily store operations, ensuring efficiency and consistency
Manage opening and closing procedures
Ensure compliance with health, safety, and hygiene standards
Maintain high standards of cleanliness, food quality, and presentation
Recruit, train, schedule, and manage store staff
Lead, motivate, and discipline team members where required
Conduct performance management and staff development
Ensure adequate staffing levels at all times
Deliver exceptional customer service and handle customer queries or complaints professionally
Build strong relationships with regular customers
Uphold a positive, welcoming store atmosphere
Manage stock ordering, receiving, and stock control
Minimise waste and control costs
Assist with cash-ups, daily reporting, and basic financial controls
Work within set budgets and operational targets
Complete daily, weekly, and monthly reports as required
Ensure systems and procedures are followed consistently
Communicate effectively with head office and suppliers

Requirements

Minimum 2–3 years’ experience in a café, restaurant, or retail food environment
Proven experience in a store or restaurant management role
Strong leadership and people management skills
Excellent communication and customer service ability
Good organisational and problem-solving skills
Computer literacy (POS systems, email, basic admin)
Ability to work flexible hours, including weekends and public holidays

Qualifications

No formal education required.

Salary & Benefits

A competitive salary will be offered for this live-out position.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Food & Beverage Jobs in Western Cape

In the Western Cape region, the food and beverage industry is a significant contributor to the local economy, with various sectors such as hospitality, manufacturing, and agriculture employing professionals in this field. Typically, job seekers in this industry can expect to find opportunities in areas like restaurant management, quality control, marketing, and sales. Generally, these roles are highly sought after due to the growing demand for food and beverage services.

When it comes to salaries, the range is quite broad, with entry-level positions typically falling within R150 000 – R300 000 per annum, depending on factors such as company size, industry sector, and level of experience. Experienced professionals can expect higher salaries, often ranging from R500 000 – R1 million or more per year. However, please note that these figures are only general estimates and may vary significantly based on individual circumstances.

Common skills for food and beverage professionals include excellent communication and leadership skills, attention to detail, ability to multitask, knowledge of food safety and quality control protocols, and experience with point-of-sale systems and inventory management software. Many employers also look for candidates with a strong understanding of customer service and marketing principles. In some cases, proficiency in languages such as Afrikaans, isiXhosa, or English may be an added advantage.

The industry sectors that commonly employ food and beverage professionals include the hospitality sector, manufacturing sector, financial services sector, and agriculture. These sectors often require professionals to work in fast-paced environments, manage inventory, and maintain high standards of quality control.

Career development opportunities for food and beverage professionals are diverse and extensive. Many aspiring professionals start as entry-level positions and work their way up to senior roles within a few years. Others may choose to pursue further education or training in areas like culinary arts, hospitality management, or food science. With experience, they can move into leadership positions, open their own businesses, or explore roles in related fields like marketing or sales.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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