Cape Town: System Business Analyst posted by Hire Resolve

January 15, 2026 Jobs in Cape Peninsula

Hire Resolve

Western Cape

Other IT/Computer

Job Description

A major “value retailer” in South Africa, offering a combination of low-priced goods, loyalty programs, and financial services to serve a family-oriented customer base, is currently a skilled Systems Business Analyst to join their team. In this role, you’ll be the crucial link between their Systems Teams, Business Units, and third-party partners. Your main purpose will be to diagnose problems, identify solutions, and propose improvements to our systems and processes.

Responsibilities:

Requirements Management: Elicit, analyze, and document business requirements, translating them into detailed specifications (BRS/BRD) for systems development and enhancement projects.
System Analysis and Design: Utilize various modeling techniques (UML, process mapping, flow charts) to design and document system architecture, business workflows, and use cases, ensuring solutions are fit for purpose in both ERP and non-ERP environments.
Project and Change Management: Actively participate in and lead projects, ensuring effective planning, execution, and communication. Facilitate change management and provide training to internal teams on new FinTech tools and platforms.
Stakeholder Liaison: Act as the primary interface between the Systems Teams, Business Units, and third-party vendors, fostering collaboration to achieve business goals.
FinTech and Cellular System Support: Provide ongoing systems and business support for the VAS and Cellular business areas. Identify opportunities for process improvements through FinTech innovations and assist in the implementation of new solutions.
Quality Assurance and Testing: Develop and execute comprehensive test plans to ensure the quality and functionality of digital products and system integrations. Conduct defect management and ensure adherence to change control governance principles.
Problem Solving and Reporting: Diagnose system problems, propose solutions, and execute action plans. Compile and present quantitative and qualitative reports on system performance, and use data to build reports and dashboards for business users.
Risk and Defect Management: Conduct risk assessments and facilitate cross-functional mitigation strategies. Manage and track defects through their lifecycle, ensuring timely resolution.

Minimum Requirements:

Education: Grade 12 Certificate/Matric and a relevant Degree or Higher National Diploma in IT, Computer Science, or a related field. A Project Management qualification is preferred.
Experience:
- Minimum of 3 years in the FinTech or financial services industry.
- Approximately 5 years in Apparel Retail and Systems.
- Proven track record of implementing FinTech solutions.
- Experience with business process improvement, BRD/BRS documentation, test execution, and working with third parties.
Knowledge & Skills:
- Working knowledge of Waterfall and Agile methodologies.
- Strong understanding of SDLC, Change Control, and Defect management.
- Proficiency with UML and basic Oracle/SQL.
- Familiarity with PMBOK, BABOK, and POPIA principles.

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Benefits:

Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

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Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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