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Cape Town: Web Admin Assistant posted by Hire Resolve

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Job Description

Hire Resolve’s client is looking for a systematic and proactive candidate with good administrative skills for the
position of Admin Assistant. The duties of the Admin Assistant include account reconciliations, customer account query resolution, customer account payment follow-ups and replying to customer queries/questions in general.

The Admin Assistant is expected to display good interpersonal skills as they will interact with clients
and colleagues from various departments and executive levels. They will be required to diagnose, comprehend, and resolve their duties independently. The candidate should ideally be bilingual (English and Afrikaans). 

Roles & Responsibilities:

Replying to customer account queries; including:
General customer account queries
Payment Arrangements for late payments

– Maintenance of customer accounts; including:
Processing of monthly invoices/billings
Updating of customer information on our Systems
Following up on overdue account balances
Collating outstanding customer accounts for cancellation and debt collection submission
Submitting overdue accounts for debit collection
Following up on the debt collection submissions

Replying to and resolving customer emails/tickets; including:
Speed changes and/or cancellation requests and the subsequent processing of the
relevant tasks associated with that request
Requests for invoices/and or statements

Reconciliation of accounts including:
Reconciling debtor payments on our Systems
Uploading creditor invoices to our Systems
Reconciling creditor invoices/statements against our Systems

Requirements: 

  • Basic Diploma in Accounting, Bookkeeping or similar 
  • Basic to mid-level Excel usage experience
  • 1-2 years experience in an Admin-based position is advantageous
  • An understanding of Internet and Internet Service Provider terminology is advantageous

If you would like to apply for this role, kindly forward your CV to Gaby Turner at .za. 
Alternatively, you may forward your CV to .za

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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