Job Description
About the Role
As a Fast Food Supervisor at our restaurant in Central Johannesburg, you will be responsible for ensuring the smooth day-to-day operations of the establishment. You will implement systems and plans according to our restaurant’s policies and procedures, while maintaining excellent customer satisfaction levels.
Key Responsibilities
- Effective communication and management of all staff
- Support and coaching of restaurant staff as required
- Monitoring progress against plans and taking corrective action where necessary
- Ordering, control, and receiving of stock
- Effective scheduling of restaurant staff
- Managing controllable expenses
- Submitting relevant reports
- Cash handling and banking
- Ensuring customer satisfaction and handling of customer complaints
Requirements
- Grade 12
- South African citizen only
- Minimum of 2 years Fast Food Restaurant Supervisor experience (McDonald’s, Burger King, or KFC is preferred)
- Computer literate – MS Office
- Minimum 2 years POS experience (Micros/ GAAP or similar POS)
- Excellent mathematical and literacy skills
- Excellent communication skills
- Ability to work in a fast-paced environment
- Able to work shifts and irregular hours
- Capable of leading and motivating individuals and a team
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Johannesburg
The hospitality industry in Johannesburg is one of the largest and most competitive sectors in the city, with a high demand for skilled professionals to cater to the growing number of tourists and business travelers. Typically, job seekers in this field can expect to find opportunities across various establishments, from fine dining restaurants and hotels to event management companies and private estates. Generally, the industry is known for its fast-paced and dynamic environment, requiring staff to be adaptable and proactive.
Salaries for catering and hospitality roles in Johannesburg are generally broad, ranging from R30 000 to R80 000 per annum for entry-level positions, although this can vary widely depending on factors such as experience, company size, and industry sector. For example, staff working in high-end establishments or those with specialized skills, such as pastry chefs or sommeliers, may expect salaries at the higher end of this range. However, it’s essential to note that salaries can differ significantly within these broad ranges.
Common skills required for roles in the hospitality industry include excellent communication and interpersonal skills, attention to detail, and the ability to multitask under pressure. Typically, staff need to be knowledgeable about food, beverages, and wine, as well as have basic knowledge of culinary techniques. Other essential skills include problem-solving, time management, and a strong work ethic. In addition, many employers place a high value on staff with language skills, particularly English and Afrikaans, as these are commonly used in the industry.
The hospitality industry is diverse, with common sectors that employ catering and hospitality roles including financial services, technology, manufacturing, and tourism. These industries often require specialized knowledge and skills, such as event management or conference planning. For those looking to advance their careers, opportunities exist for career development through training programs, mentorship schemes, and promotion from within the organization.
Career progression in the hospitality industry can be challenging, but there are opportunities for advancement into senior roles, such as department heads or general managers. Experienced staff may also consider transitioning into related industries, such as sales or marketing.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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