Centurion: Cybersecurity Engineer

Date	2024-06-19
Job Title	Cybersecurity Engineer
Employer	More Information
Salary
Category	It Computing Software
Location	Tshwane / Centurion

Job Summary

Required Qualifications: Relevant Degree in IT Current AV/EDR/NGAV Vendor Certifications Security Minimum 5 years maintenance and support experience in endpoint security, supporting and maintaining systems. Technical experience and troubleshooting skills in AV and/or EDR & NGAV technologies Customer Support experience SLA Service Delivery experience ITIL Version 3 Process Knowledge and experience E-mail security knowledge or experience Key Performance Areas: Responsible for console management, server administration and management, troubleshooting, malware analysis, vulnerability remediation, data analytic reporting and incident handling. Provide technical support, including reporting and security application software management and administration. Perform daily system maintenance tasks to ensure system, agents and endpoints are compliant. Manage groups and define policies/rules as they relate to e-mail security and other anti-virus, anti-malware, AV/EDR and NGAV solutions. Cross skilling in other endpoint technologies will also be required. Keep security systems configuration documentation up to date. E.g., As-Built Configuration documentation and Maintenance tasks. Maintain awareness of latest security risks, exploits and vulnerabilities and apply them to the client environment as required. Investigate security event escalations and report on risks and vulnerabilities with suggested recommendations. Upon virus detection(s) initiate urgent action for restoring status quo to the infected endpoints to meet the Service levels. Ensuring version upgrades/patch updates as per OEM recommendation subject to client change control approval process. Good understanding and adherence to the ITIL version 3 framework. Incident Management, Service Request fulfilment, Change Management, Release Management. Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as per client OEM Support Level. Compile and submit Root Cause Analysis as per SLA requirements with the assistance of a senior engineer (Problem Management). Provide customer SLA Reports or inputs into SLA reports. CISCO XDR/EDR QRADAR IAM solutions CISCO Firepower Tenable.io Other industry relevant tools and applications

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Cybersecurity Engineer position available in Tshwane, Centurion. This job position was posted by . The job has been posted on 2024-06-19 in the It Computing Software category

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