Centurion: NOC Engineer posted by Network Finance

• Field Teams:
  • Monitor Field Team groups for escalations and assistance requests.
  • Collaborate with Tier 4 engineers for advanced troubleshooting and issue resolution.

  Apex Support:

  • Provide support on Apex (internal system) for tickets raised by the Customer Experience team.
  • Address issues reported on NOC escalation groups and escalate to Tier 4 when necessary.

  Nodes:

  • Alert on nodes experiencing low capacity or high client saturation.
  • Apply logical troubleshooting to identify and resolve performance issues.
  • Utilize PRTG to detect recurring sector issues and add problematic customers for connection tracking (PING, TRAFFIC, UPTIME).
  • Optimize network performance by monitoring and tracking performance issues, addressing network problems, and collaborating with other network engineers.

  General Duties:

  • Carry out all instructions and directives as required by the NOC Manager, based on operational requirements.

 
Job Experience and Skills Required:

• 2–3 years of hands-on experience in a Network Operations Center (NOC) role.
• Strong troubleshooting and diagnostic skills.
• Proficiency with network monitoring tools (e.g., PRTG) and logical problem-solving.
• Solid understanding of network performance optimization and incident management.
• Ability to collaborate effectively with Tier 4 engineers and cross-functional teams.

Apply now!
 
For more exciting IT vacancies, please visit: www.********.co.za
 
I also specialise in recruiting in the following:

• Software Developers
• Mobile Developers
• Business and Systems Analysts
• BI and SQL Experts

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information, contact:
Lameez Mohamed
Specialist Recruitment Consultant
Connect with me on LinkedIn! www.********.co.za