| Date | 2024-08-19 |
|---|---|
| Job Title | Qa Tester And Support Technician Team Lead |
| Employer | More Information |
| Salary | Monthly |
| Category | It Computing Software |
| Location |
Tshwane / Centurion |
Job Summary
PLEASE NOTE: NO CV`S WILL BE KEPT FOR FUTURE USE. PLEASE ONLY APPLY IF YOU QUALIFY IN FULL. DO NOT APPLY IF YOU DO NOT HAVE THE NECESSARY EXPERIENCE. Key
Responsibilities:
Ability to swiftly and effortlessly grasp the technical requirements and components of a system, therefore develop a deep understanding of the solution. Extensive experience (5 years minimum) in Quality Assurance Testing, encompassing the development of comprehensive testing strategies, meticulous execution of test cases, and the ability to analyze and address the outcomes derived from the testing process. Proficiency in testing methodologies, tools, and frameworks. Familiarity with support ticketing systems (e.g., Zendesk, Jira Service Desk) and customer relationship management (CRM) software. Proficiency in analyzing support request data, conducting thorough root cause analyses, and translating the insights gained from the support desk into actionable system enhancements that drive continuous improvement. Ability to work independently, with limited guidance. Proven experience in leading and managing a team, with strong leadership and mentoring skills. Excellent analytical and problem-solving abilities, with a detail-oriented mindset. Strong communication skills, both written and verbal, with the ability to convey technical information to non-technical audiences.
Qa Tester And Support Technician Team Lead position available in Tshwane, Centurion. This job position was posted by . The job has been posted on 2024-08-19 in the It Computing Software category
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