Centurion: Regional Tier 3 Junior Technical Support posted by Future Africa Consulting (Pty)Ltd
Posted on 2025-08-24 00:00:00
Employer | Future Africa Consulting (Pty)Ltd |
---|---|
Category | Other IT/Computer |
Location | Gauteng / Centurion |
Job Summary
As a Regional Tier 3 Junior Technical Support Specialist, you will play a key role in resolving complex technical issues and delivering advanced support for our energy management solutions. You will troubleshoot, diagnose, and resolve technical problems related to renewable and traditional energy systems, ensuring optimal system performance and high client satisfaction.
Key Duties & Responsibilities:
-
Provide advanced technical support for energy management, generation, and storage solutions.
-
Troubleshoot and resolve complex technical issues escalated from Tier 1 and Tier 2 support teams.
-
Perform in-depth diagnostics and analysis of system performance and technical problems.
-
Collaborate with cross-functional teams to implement and validate technical solutions.
-
Maintain up-to-date knowledge of clients products, services, and industry trends.
-
Develop and maintain technical documentation including troubleshooting guides and best practices.
-
Conduct on-site visits for technical support and system optimization as needed.
-
Provide training and mentorship to Tier 1 and Tier 2 support teams.
-
Ensure timely resolution of technical issues to maintain high client satisfaction.
Qualifications & Experience:
-
Bachelors degree in Electrical Engineering, Computer Science, or a related field.
-
Knowledge of AI-driven digital solutions for site monitoring and management is a plus.
-
Proven experience in a technical support role, preferably within the energy sector.
-
Strong knowledge of energy management systems, renewable energy technologies, and storage solutions.
-
Proficiency in diagnostic tools and troubleshooting techniques for complex technical issues.
Technical Skills:
-
Fully computer literate with MS Office Suite (Word, Excel, PowerPoint, Outlook).
-
Experience troubleshooting power equipment on site.
Industry Preference:
-
ICT / Engineering / Energy
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Centurion
More jobs in Gauteng
Browse Other IT/Computer Jobs
Browse Future Africa Consulting (Pty)Ltd Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Centurion: Hybrid Mobile Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Hybrid Mobile Developer in Centurion!We require a candidate with experience usingbull Dart bull...
View Job
Hybrid Mobile Developer
Centurion: Senior Pricing and Product Specialist posted by Goldman Tech
Job DescriptionAre you an Actuary or nearly qualified Actuary looking for a new opportunity? Get in touch today for an exciting Senior Product and Pricing...
View Job
Senior Pricing and Product Specialist
Centurion: BI Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a BI Developer in Centurion!We require a candidate withbull T-SQLSQL bull SSRS- must have experience...
View Job
BI Developer
Centurion: Java Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Java Developer in Centurion!We require a candidate withbull Bachelors degree in Computer Science,...
View Job
Java Developer
Centurion: Senior Java Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Senior Java Developer in Centurion!We require a candidate with experience inbull Java applicationsbull...
View Job
Senior Java Developer
Centurion: Junior PHP Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Junior PHP Developer in Centurion!We require a candidate with experience inbull PHPbull OOPbull MVCbull...
View Job
Junior PHP Developer
Centurion: Datawarehouse Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Datawarehouse Developer in Centurion!We require a candidate withbull 5 years experiencebull Tech stack...
View Job
Datawarehouse Developer
Centurion: SharePoint Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a SharePoint Developer in Centurion! We require a candidate withbull Computer ScienceInformation...
View Job
SharePoint Developer
Centurion: Mobile Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Mobile Developer in Centurion!We require a candidate withbull Grade 12 certificate or equivalent Level 4...
View Job
Mobile Developer
Centurion: Mobile Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Mobile Developer in Centurion!We require a candidate with experience inbull Cordovabull Ionicbull...
View Job
Mobile Developer
Centurion: Senior Full Stack Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Senior Full Stack Developer in Centurion!We require a candidate withbull Degree or Diploma bull C and...
View Job
Senior Full Stack Developer
Centurion: Senior Full Stack Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Senior Full Stack Developer in Centurion!We require a candidate withbull 5 years experiencebull Degree...
View Job
Senior Full Stack Developer
Centurion: C# Developer posted by Goldman Tech
Job DescriptionSeeking an experienced C Developer in Centurion for a Well-Known IT Company!Requirementsbull National Diploma in Information Technology or...
View Job
C# Developer
Centurion: PHP Developer posted by Goldman Tech
Job DescriptionSeeking an experienced and passionate PHP Developer in Centurion for a Well-Known IT Company!Requirementsbull National Diploma in Information...
View Job
PHP Developer
Centurion: Intermediate PHP Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for an Intermediate PHP Developer in Centurion!We require a candidate withbull Grade 12 certificate or...
View Job
Intermediate PHP Developer
Centurion: Robotics Process Automation (RPA) Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Robotics Process Automation RPA Developer in Centurion!We require a candidate withbull IT Related Degree...
View Job
Robotics Process Automation (RPA) Developer
Centurion: C#/ React Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a C React Developer in Centurion!We require a candidate withbull Degree or Diplomabull 3-5 years of...
View Job
C#/ React Developer
Centurion: Hybrid Mobile Developer posted by Goldman Tech
Job DescriptionSeeking experienced a Hybrid Mobile Developer for a Well-Established international IT Company!RequirementsDegree in Computer Science or...
View Job
Hybrid Mobile Developer
Centurion: Senior .Net Developer posted by Goldman Tech
Job DescriptionSeeking experienced a .Net Developer for a Well-Established international IT Company!RequirementsB.Sc. Degree in a Technology or Diploma or...
View Job
Senior .Net Developer
Centurion: PHP Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a PHP Developer in Centurion!We require a candidate withbull Grade 12 certificate or equivalent Level 4...
View Job
PHP Developer
Centurion: PHP Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a PHP Developer in Centurion!We require a candidate withbull Grade 12 certificate or equivalent Level 4...
View Job
PHP Developer
Centurion: Full Stack Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Full Stack Developer in Centurion!We require a candidate withbull Preferably a degree or diploma in...
View Job
Full Stack Developer
Centurion: Lead PHP Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Lead PHP Developer in Centurion!We require a candidate withbull Grade 12 certificate or equivalent Level...
View Job
Lead PHP Developer
Centurion: Payroll Software Developer posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Payroll Software Developer in Centurion!We require a candidate withbull Degree or Diploma in ITbull 4...
View Job
Payroll Software Developer
Centurion: Software Developer (Payroll) posted by Goldman Tech
Job DescriptionWe have an amazing opportunity for a Software Developer Payroll in Centurion!We require a candidate withbull 4 years of experiencebull .NET...
View Job
Software Developer (Payroll)