Constantia: Spa Receptionist (Maternity Cover) – Constantia posted by Phoenix Recruitment

Spa at a Luxury Hotel in Constantia, Cape Town is looking for a friendly, efficient and well-presented Spa Receptionist to join our team on a maternity cover . You will be the first point of contact for spa guests and play a vital role in the smooth running of front-of-house operations. Spa therapy experience would be advantageous. Duties: Warmly welcome and check in spa guests Handle phone, email, and walk-in appointment bookings Manage the daily spa schedule and assist with therapist coordination Process payments and maintain accurate records Respond to client enquiries and resolve issues professionally Promote spa treatments and retail products when appropriate Ensure reception and waiting areas remain clean, calm, and inviting Requirements: Previous experience in reception, admin, or hospitality (spa/wellness industry preferred) Spa therapy experience is advantageous Excellent communication and interpersonal skills Well-groomed, professional, and organised Ability to multitask and stay calm under pressure Proficient with booking systems and basic computer tasks Available to work flexible shifts, including weekends and holidays