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Dullstroom: Restaurant Manager posted by Bright Placements (PTY) Ltd

Dullstroom: Restaurant Manager posted by Bright Placements (PTY) Ltd

Posted on 2025-04-30 00:00:00

Job Summary

As a Restaurant Manager, you will be responsible for maintaining high standards of service, ensuring smooth daily operations, managing staff, and enhancing the overall guest experience. You will oversee all front-of-house equipment, service flow, and guest interactions while ensuring adherence to health and safety regulations. You will also handle stock control, financial oversight, and staff training, playing a key role in delivering a memorable dining experience for our guests.
Key Responsibilities:

  • Oversee the daily food and beverage operations, including breakfast, lunch, and dinner service.
  • Ensure the team is well-prepared with proper mise en place and assigned responsibilities for each shift.
  • Perform opening and closing procedures and conduct shift handovers.
  • Provide excellent customer service by addressing guest needs and resolving complaints professionally.
  • Organise special events and ensure guests’ special occasions are celebrated appropriately.
  • Monitor and control stock levels, placing beverage orders and managing inventory efficiently.
  • Ensure strict adherence to hygiene and safety regulations within the restaurant and bar.
  • Oversee the procurement of front-of-house items such as crockery, cutlery, glassware, and uniforms.
  • Manage and train staff, creating rosters and monitoring performance to maintain high service standards.
  • Conduct regular staff training on emergency procedures and compliance with health and safety regulations.
  • Implement cost control measures to maintain profit margins while ensuring quality service.
  • Maintain a clean, professional, and welcoming restaurant environment at all times.
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Who We Are Looking For:
We are seeking a highly motivated individual with:

  • A tertiary education with a recognized culinary or hospitality qualification
  • 5 years’ experience in high end properties in a similar position
  • Proven experience as a Restaurant Manager or in a similar hospitality management role.
  • Strong leadership skills and the ability to manage and train a team effectively.
  • Excellent guest service skills with the ability to handle complaints professionally.
  • A solid understanding of financial and stock management within a restaurant setting.
  • Knowledge of hygiene, health, and safety regulations in the hospitality industry.
  • A passion for delivering outstanding food and beverage experiences.
  • Hosting and the guest experience
  • Computer literate
    Training and implementation

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