Job Description
We have an opportunity for a Branch Manager in the Durban area.
Requirements:
- Diploma or equivalent qualification or relevant experience
- Minimum 10 years experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar)
- Minimum 6 years experience at Management level responsible for ensuring the running of a profitable business / budget owner bottom line driven
- Ability to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)
- Proven personal successful track record of successful branch / operation, generation of billings within the perm or executive search market
- Proven experience in complete running of Executive Search assignments from presentation of solution to delivery on project (full cycle)
- Good knowledge of the Labour Relations Act (LRA), the Temporary Employment Services (TES) industry, the Basic Conditions of Employment Act (BCEA), Bargaining Councils and Sectoral Determinations
- Previous Industrial Relations (IR) experience and good knowledge of IR Procedures
- Excellent communication skills (both written and verbal)
- Computer literate (MS Office)
Duties:
- Responsible for facilitation of strategic sales and operational planning and execution thereof
- Ensuring effective site operations and above average customer service
- Responsible for the operational efficiencies and service delivery for the branch
- Networking and collaboration
- Act as custodian of the end-to-end delivery and fulfilment process, which includes ensuring that such processes are well defined and streamlined and that processes are bench-marked and standardized
- Client Relationship Management (internally and externally)
- Responsible and accountable for the achievement of the branch budgets in line with nett profits
- Develop and lead a high-performance team of staff by establishing key performance deliverables for each individual in line with supporting the objectives set out in the strategic plans and goals
- Business Development and Marketing of RecruitCo services to industries within the region
- Responsible for quality assurance and compliance
- Responsible for effective management of Administration, Finance and Reporting
- Conducting research on every client given to recruit for prior to sourcing of skills
- Networking to ensure strong database of skills
- Building up of database in line with positions given to recruit
- Placing of adverts for jobs allocated to ensure attraction of skill
- Contact possible candidates, establish interest and interview for relevant positions within the desired time frames
- Conduct detailed, competency-based interviews (target and selection) ensuring all detail and volumes are reflected
- Final check CVs returned from typing to ensure accuracy in presentation of candidates to clients Ensuring verifications (references, Kroll, criminal checks etc.) are conducted on all candidates referred to clients
- Ensure agility of recruitment processes management and efficiencies as well as recruitment delivery management
- Daily capturing of database on Ditto Hire
- Always ensure adherence to the Cluster Quality process
- Ensuring compliance with company policies and procedures
- Responsible for coordinating of interviews on client request
- Ensuring candidates attending interviews with clients have been met by either Consultant or Account Executive
- Ensuring candidates attending interviews with clients are prepared for the interview (share of job specification, company information, culture of environment and interview style) at least 48 hours prior to attendance
- Pre-screening and managing applications for various vacancies
- Arranging interviews
- Interviewing candidates
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