Job Description
About the Role
We are seeking an experienced Branch Manager to lead our Durban branch, responsible for driving sales growth, managing operations, and delivering exceptional customer service.
Key Responsibilities
- Facilitate strategic sales and operational planning and execution
- Ensure effective site operations and above average customer service
- Operate the operational efficiencies and service delivery for the branch
- Network and collaborate with clients and stakeholders
- Act as custodian of the end-to-end delivery and fulfilment process
- Develop and lead a high-performance team by establishing key performance deliverables
- Drive business development and marketing efforts to expand RecruitCo services in the region
- Manage quality assurance and compliance processes
- Oversee administration, finance, and reporting functions
- Conduct research on clients prior to sourcing skills
- Build and maintain a strong database of skills
- Place adverts for jobs allocated to attract candidates
- Contact possible candidates, establish interest, and interview for relevant positions within desired time frames
- Conduct detailed, competency-based interviews (target and selection)
- Verify candidate information, including references and background checks
- Ensure agility in recruitment processes management and efficiencies
- Daily capture database on Ditto Hire
- Adhere to the Cluster Quality process
- Comply with company policies and procedures
Requirements
- Diploma or equivalent qualification
- Minimum 10 years experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar)
- Minimum 6 years experience at Management level responsible for ensuring the running of a profitable business / budget owner bottom line driven
- Ability to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)
- Proven personal successful track record of successful branch / operation, generation of billings within the perm or executive search market
- Proven experience in complete running of Executive Search assignments from presentation of solution to delivery on project (full cycle)
- Good knowledge of the Labour Relations Act (LRA), the Temporary Employment Services (TES) industry, the Basic Conditions of Employment Act (BCEA), Bargaining Councils and Sectoral Determinations
- Previous Industrial Relations (IR) experience and good knowledge of IR Procedures
- Excellent communication skills (both written and verbal)
- Computer literate (MS Office)
Qualifications
No formal qualifications are required for this role.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Human Resource Jobs in Kwazulu-Natal
The Human Resource (HR) function plays a vital role in any organisation, and Kwazulu-Natal is no exception. Generally, the job market for HR professionals in this region typically favours those with experience in talent acquisition, employee engagement, and benefits administration. Typically, organisations in Kwazulu-Natal look for candidates who possess strong communication skills, the ability to adapt to change, and a solid understanding of employment law.
Typically, salaries for HR professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level HR assistants may earn between R200 000 and R300 000 per annum, while senior HR managers can expect to earn between R600 000 and R1 million per annum. However, it is essential to note that these are broad ranges, and actual salaries may differ depending on individual circumstances.
Common skills required for HR roles in Kwazulu-Natal include language proficiency (typically English or isiZulu), experience with recruitment software, knowledge of employment law, excellent communication and interpersonal skills, and the ability to manage multiple tasks simultaneously. Additionally, many organisations place a high value on candidates who possess a degree in Human Resources Management, Organisational Development, or a related field.
Industries that commonly employ HR professionals include the financial services sector, technology industry, manufacturing sector, and public sector. These sectors often require HR specialists to be adaptable, with experience in areas such as talent acquisition, employee relations, and benefits administration.
Career progression opportunities for HR professionals in Kwazulu-Natal are generally strong. Typically, entry-level HR assistants can progress to senior roles within 5-7 years, while experienced HR managers may seek senior leadership positions or take on specialist roles such as organisational development or training and development. With experience and continuous learning, HR professionals can also explore careers in related fields such as business consulting, coaching, or academia.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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