Menu Close

Durban: Internal Sales posted by Esteem Recruitment

Advertisement



Job Description

Role Purpose

To drive sales growth by managing customer relationships, processing orders, and ensuring excellent service within the FMCG environment. The Internal Sales Specialist will act as the key link between customers, the sales team, and operations, ensuring smooth order flow and achieving sales targets.

Key Responsibilities

  • Handle inbound and outbound sales calls with existing and potential clients.

  • Process customer orders accurately and timeously.

  • Maintain strong relationships with key accounts and distributors.

  • Provide product knowledge and advice to customers.

  • Prepare and follow up on quotations.

  • Assist in resolving customer queries and complaints promptly.

  • Monitor stock levels and liaise with warehouse/dispatch to ensure timely deliveries.

  • Track sales targets and report on performance weekly/monthly.

  • Support external sales representatives with customer requirements.

  • Keep CRM and sales systems updated.

Requirements

  • Grade 12 (Matric) essential.

  • Sales/Marketing qualification advantageous.

  • 24 years experience in internal sales, preferably in FMCG.

  • Strong customer service and relationship-building skills.

  • Computer literacy (MS Office, CRM/SAP/ERP systems).

  • Excellent communication skills (verbal and written).

  • Ability to work under pressure and meet deadlines.

  • Target-driven with strong negotiation skills.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement



View Job  Midrand: SOMATOLOGIST/SPA THERAPIST posted by Unique Cosmetology PTY LTD


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Durban, Kwazulu-Natal


Job Seeker Tip

Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

South Africa: Senior Chef De Partie – Madagascar posted by Phoenix Recruitment

Jobs in South Africa October 22, 2025
Catering hospitality Phoenix Recruitment

Luxury private island Resort in Madagascar is looking for an experienced Senior Chef de Partie to assist with the preparation…

View Job

South Africa: Head Guide – Kruger National Park posted by Phoenix Recruitment

Jobs in South Africa Remote October 22, 2025
Catering hospitality Phoenix Recruitment

A luxury lodge situated in the Kruger National Park is seeking an experienced Head Guide. The Head Guide plays a…

View Job  Johannesburg: Accountant posted by Goldman Tech
View Job

South Africa: Senior Sous Chef – Madagascar posted by Phoenix Recruitment

Jobs in South Africa October 22, 2025
Catering hospitality Phoenix Recruitment

Luxury private island Resort in Madagascar is looking for an experienced Senior Sous Chef that understands the unique challenges that…

View Job

Cape Town Region: Barman – Cape Town posted by Phoenix Recruitment

Jobs in Cape Town Region October 22, 2025
Catering hospitality Phoenix Recruitment

Large Hotel in Cape Town is looking for an experienced Barman. Duties Prepare alcohol or non-alcohol beverages for bar and…

View Job

Limpopo: Exec Chef Limpopo 35K-38K posted by Cedar Wood Recruitment

Jobs in Limpopo October 22, 2025
Catering Cedar Wood Recruitment hospitality

Executive Chef - Game Lodge, Limpopo Province About the Game Lodge Nestled in the heart of the Waterberg region, this…

View Job

Hout Bay: Operations Manager posted by eXtraordinary Talent Solutions Pty Ltd

Jobs in Cape Town City Centre October 22, 2025
Catering eXtraordinary Talent Solutions Pty Ltd hospitality

HOUSEKEEPING STAFF On-going training of all housekeeping staff, ensuring the highest standards are met and maintained Identifying and training of…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Durban Area, Jobs in Kwazulu-Natal, Jobs in South Africa

More Jobs in Your Area

Durban: Internal Sales posted by Esteem Recruitment

Advertisement



Job Description

The Internal Sales Representative is responsible for managing customer accounts, processing orders, and driving sales within the FMCG division. The role involves handling inbound and outbound sales calls, maintaining strong client relationships, and ensuring accurate and timely order fulfillment. This position plays a key role in achieving sales targets, supporting field sales, and providing excellent customer service.Key ResponsibilitiesHandle incoming sales calls, process quotations, and capture orders on the system.Proactively follow up with customers to generate repeat sales and new business.Manage customer accounts, including order status updates, stock availability, and delivery coordination.Upsell and cross-sell products in line with promotions and business objectives.Support external sales representatives with pricing, stock information, and customer communication.Resolve customer queries, complaints, and delivery issues promptly.Maintain accurate customer records, contracts, and price agreements.Prepare and distribute daily/weekly sales reports for management.Work closely with the warehouse, logistics, and finance teams to ensure smooth order processing and deliveries.Contribute to achieving monthly sales targets and KPIs.Requirements (Qualifications & Skills)Education: Matric / Grade 12 (Diploma or Certificate in Sales/Marketing advantageous).



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement



View Job  Midrand: SOMATOLOGIST/SPA THERAPIST posted by Unique Cosmetology PTY LTD


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Durban, Kwazulu-Natal


Job Seeker Tip

Set up job alerts on major job boards to be notified of new opportunities quickly.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

South Africa: Senior Chef De Partie – Madagascar posted by Phoenix Recruitment

Jobs in South Africa October 22, 2025
Catering hospitality Phoenix Recruitment

Luxury private island Resort in Madagascar is looking for an experienced Senior Chef de Partie to assist with the preparation…

View Job

South Africa: Head Guide – Kruger National Park posted by Phoenix Recruitment

Jobs in South Africa Remote October 22, 2025
Catering hospitality Phoenix Recruitment

A luxury lodge situated in the Kruger National Park is seeking an experienced Head Guide. The Head Guide plays a…

View Job  Johannesburg: Settlements, Operations (12-Month Contract) posted by Isilumko Staffing
View Job

South Africa: Senior Sous Chef – Madagascar posted by Phoenix Recruitment

Jobs in South Africa October 22, 2025
Catering hospitality Phoenix Recruitment

Luxury private island Resort in Madagascar is looking for an experienced Senior Sous Chef that understands the unique challenges that…

View Job

Cape Town Region: Barman – Cape Town posted by Phoenix Recruitment

Jobs in Cape Town Region October 22, 2025
Catering hospitality Phoenix Recruitment

Large Hotel in Cape Town is looking for an experienced Barman. Duties Prepare alcohol or non-alcohol beverages for bar and…

View Job

Limpopo: Exec Chef Limpopo 35K-38K posted by Cedar Wood Recruitment

Jobs in Limpopo October 22, 2025
Catering Cedar Wood Recruitment hospitality

Executive Chef - Game Lodge, Limpopo Province About the Game Lodge Nestled in the heart of the Waterberg region, this…

View Job

Hout Bay: Operations Manager posted by eXtraordinary Talent Solutions Pty Ltd

Jobs in Cape Town City Centre October 22, 2025
Catering eXtraordinary Talent Solutions Pty Ltd hospitality

HOUSEKEEPING STAFF On-going training of all housekeeping staff, ensuring the highest standards are met and maintained Identifying and training of…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Durban Area, Jobs in Kwazulu-Natal, Jobs in South Africa

More Jobs in Your Area