Durban: Internal Sales Representative posted by Tower Group
Posted on 2025-07-15 00:00:00
| Employer | Tower Group |
|---|---|
| Category | Fashion/Textile |
| Location | Kwazulu-Natal / Durban |
Job Summary
Our client, a leader in the clothing manufacturing industry is seeking a Internal Sales Representative to join their team based in Durban.
MINIMUM REQIREMENTS
- Matric
- Diploma/Degree
- Microsoft Suite -Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft Outlook
- SYNC – The Complete ERP & PLM software solution for the Apparel Industry
- Strong written and verbal communication in English
- Customer service
- Organization skills and a positive attitude.
- Team Player
- Teams Meetings, Zoom, Skype
- Excellent administration, organisational and time management skill
- Online ordering portal management
MAIN JOB FUNCTIONS
- 10 calls a day to existing clients to sell and cross sell
- Solve customer complaints within 24hrs
- Achieve agreed upon sales targets.
- Coordinate sales effort with team members and other departments
- Supply management with reports on customer complaints/compliments, stock on hand, query reports, call report, visit files etc.
- Processing sales orders, picking orders, invoicing orders
- Creating PPOs and PO.
- Ensuring buy-in items are correctly branded as per signed off artwork when required
- Answering the phone in a polite and correct manor and relaying messages correctly
- Sending monthly mailer information on time, with the correct information.
- Full responsibility when your buddy is sick or on leave proper handover must be done with password and everything to do with your brand/s.
- Well presented at all times.
- Training/upskilling of new employees and current staff when a new item/range becomes available.
- Adhere to the company code of conduct and rules.
- Housekeeping your work station to be neat and tidy at all times.
- Responsibilities and duties are not limited to the above.
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