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Durban: Junior/Entry Level IT Support Technician posted by Daisy JHB (Pty) Ltd

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Job Description

Job functions Primary Responsibilities (May include but not limited to the below)

Job Summary:

We are seeking a Junior/Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns.

Key Responsibilities:

  • Troubleshoot and resolve Windows-related technical issues in a timely manner.
  • Diagnose and troubleshoot Microsoft Office-related issues for end-users.
  • Set up and manage computer and networking hardware, ensuring operational efficiency.
  • Apply basic networking concepts to identify and resolve network-related problems.
  • Utilize a fundamental understanding of client-server technology in troubleshooting and resolving technical issues.
  • Maintain up-to-date knowledge of industry trends and best practices, demonstrating a willingness to learn and expand technical expertise.

Requirements:

  • Minimum two years experience in a similar role.
  • Proven experience in troubleshooting Windows-related issues.
  • Fundamental understanding of mail server operations.
  • Knowledge of networking concepts and principles.
  • Familiarity with computer and networking hardware.
  • Capability to troubleshoot issues related to Microsoft Office.
  • Basic knowledge of client-server technology.
  • Demonstrated willingness to learn and grow technical skills continuously.

Preferred Qualifications:

  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional).
  • Experience in a helpdesk or IT support role.
  • Strong problem-solving skills with attention to detail.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Telecommunication Jobs in Kwazulu-Natal

In Kwazulu-Natal, the telecommunication industry is undergoing rapid transformation, driven by technological advancements and growing demand for digital services. Typically, job opportunities in this sector are available across various sectors, including technology and financial services. As a result, careers in telecommunications often involve working with diverse stakeholders to deliver innovative solutions.

Salaries for roles within the telecommunication industry can vary widely depending on factors such as level of experience, company size, and specific job function. Generally, salaries tend to be higher at larger companies and in more senior positions. For example, a common salary range for entry-level positions might fall between R300 000 – R600 000 per annum, while more senior roles could command figures ranging from R800 000 – R1,500 000 or more, depending on the specific requirements of the position.

Common skills required for roles in telecommunications include proficiency in programming languages such as Java, Python, and C++, as well as knowledge of networking protocols and cloud computing platforms. Typically, candidates with experience working with IT systems, data analysis, and problem-solving are well-suited to this field. Additionally, strong communication and project management skills are often essential for success in telecommunication roles.

Industry sectors commonly employing telecommunication professionals include the technology industry, financial services sector, and manufacturing sector. These industries require expertise in areas such as network management, cybersecurity, and data analytics to stay competitive. Other sectors, such as healthcare and government, also increasingly rely on telecommunications solutions to improve service delivery.

Career development opportunities abound for those interested in pursuing a career in telecommunication. Typically, starting with entry-level positions or internships can provide valuable experience and skills. Many companies offer training programs, mentorship initiatives, and professional certifications to help employees advance their careers. As the industry continues to evolve, it’s essential to stay adaptable, continuously update skills, and expand professional networks to remain competitive in this rapidly changing field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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