Menu Close

Durban: KEY ACCOUNT MANAGER (FRENCH SPEAKING) posted by Indian Ocean Export Company

Durban: KEY ACCOUNT MANAGER (FRENCH SPEAKING) posted by Indian Ocean Export Company

Posted on 2025-06-17 00:00:00

Job Summary

Key Account Manager – French Speaking

A Key Account Manager (KAM) plays a crucial role in IOECs sales and business development by managing and nurturing relationships with our most important clients or key accounts. A KAM would be a backup to a BDM and would be responsible for assisting market growth with the BDMs guidance. A requirement to work beyond normal office hours due to the time difference with the markets will be required.

Job Summary:

The Key Account Manager is responsible for developing and maintaining strong, long-term relationships with new and existing clients to drive business growth, ensure client satisfaction, and meet or exceed sales targets. They would work closely with the BDM. Team Leader and ECs as well as cross-functional teams to deliver exceptional customer service and achieve strategic objectives. We are a technologically forward-thinking company and are constantly evolving our systems, flexibility and a willingness to embrace change is crucial.

Key Responsibilities:

Client Relationship Management:

  • Build and maintain strong relationships with new and existing clients.
  • Understand the clients’ needs, objectives, and challenges.
  • Check all documentation before sending through to clients to ensure correct pricing and stock.
  • Ensure that the client has all the relevant documentation before the ship arrives and any additional information that might be required for clearing purposes.
  • Assist BDM with Debtors and ensure clients are within their credit limits
  • Assist BDM with internal credit limits of both existing and new clients

Order Management:

  • Work closely with the team leader to ensure that the orders are being processed quickly and efficiently. Communicate issues and problem to the clients.
  • Monitor labelling and special requirements for various orders
  • Inform BDM of any large issues that need the BDM involvement

Reporting:

  • Assist BDM in creating reports for suppliers, giving relevant market feedback on market conditions and brand activations.

Brand Development:

  • Work closely with the BDM on brand development in market and help identify opportunities for increasing sales revenue.
  • Monitor and assess brand performance and make necessary adjustments to achieve objectives.

Contract and Negotiation:

  • Ensure shipping and payment terms and conditions are mutually beneficial to both client and IOEC.
  • Manage pricing, discounts, and service level agreements.

Administration:

  • The market is fast paced, multi faceted and client sensitive, although sales ad being customer centric is imperative, a very strong and logical administrative grounding is required to perform strategic tasks that are required.
  • The day to day pace of the role will require someone who can compartmentalize and filter through tasks quickly but with extreme attention to detail
View Job  Bloemfontein: Junior Practice Assistant, Bloemfontein posted by Mirna Butler Recruitment

Problem-Solving and Conflict Resolution:

  • Address client concerns or issues promptly and effectively.
  • Resolve conflicts or disputes to maintain a positive relationship.
  • Identify root causes and develop preventive strategies.
  • The incumbent requires a decisive and commercial approach to tasks and problem solving.

Market and Industry Research:

  • Stay updated on industry trends and competitive landscape.
  • Provide clients with relevant insights and solutions based on market knowledge.

Sales and Revenue Targets:

  • Help BDM achieve sales and budget that are set for the markets.
  • Monitor key performance indicators (KPIs) and report on progress regularly.

Qualifications:

  • Bachelor’s degree in business.
  • French speaking.
  • Proven experience in key account management or a similar role.
  • Strong understanding of the company’s products, services, and industry.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strategic thinking and problem-solving abilities.
  • Results-oriented with a track record of meeting or exceeding sales targets.

Personal Attributes:

  • Relationship-building skills.
  • Customer-focused mindset
  • Quick thinking and an ability to think on your feet.
  • Adaptability and resilience.
  • Extreme attention to detail.
  • Self-motivated and goal-driven.
  • Innovative, strategic thinker and solutions driven.
  • Technologically savvy

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Durban, Kwazulu-Natal

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Durban Central: Driver Code 10 posted by Victor Crescent

The driver is responsible for providing a safe and reliable bus service and for transporting employees to and from work. He or she will also perform work...


View Job
Driver Code 10

Durban Central: Driver Code 14 posted by Victor Crescent

Victor Crescent Construction is currently looking for a driver code 14 to work on our warehouse distribution.MINIMUM REQUIREMENTSUse the Location and...

View Job  Sandton: Business Administration Learnership: For People With Disability posted by iFundi

View Job
Driver Code 14

Durban Central: Forklift Operator posted by Victor Crescent

Forklift operators are responsible for operating and managing industrial trucks to load and unload materials and deliveries and move them to and from...


View Job
Forklift Operator

Durban Central: Administration Clerk posted by Victor Crescent

Our company is looking for a focused, industrious, and likable candidate to fill a vacant administrative clerk position. As an administrative clerk, you...


View Job
Administration Clerk

Durban Central: Boilermaker posted by Victor Crescent

Conduct boiler-making maintenance in the plant in order to maintain plant structural condition.Key ResponsibilitiesOperate metalworking machinery to repair...


View Job
Boilermaker

Durban Central: Construction Foreman posted by Victor Crescent

Construction Foreman to coordinate operations and oversee workers at construction sites. As the point of reference of both workers and supervisors, a key...


View Job
Construction Foreman

Durban Central: General Worker posted by Victor Crescent

Manual labourers required for new construction site on a contractual basis. You will need to be physically fit and strong. Must be hard workers as this is a...


View Job
General Worker

Durban Central: Logistics Assistant posted by Victor Crescent

We are looking for a thorough and physically strong Logistics Assistant to assist our Warehouse Manager with coordinating package deliveries. The Logistics...


View Job
Logistics Assistant

Durban Central: Millwright posted by Victor Crescent

We are searching for a talented and qualified Millwright who has proven experience with industrial and construction equipment repairs. You will be...


View Job
Millwright

Durban Central: Quantity Surveyor posted by Victor Crescent

The Quantity Surveyor will work with the property development team and will be involved in the refurbishment and fit out of existing buildings. The Quantity...


View Job
Quantity Surveyor

Durban Central: Safety Officer posted by Victor Crescent

We are looking to employ a qualified and competent Safety Officer who will be responsible for the health and safety of staff in the workplace. The Safety...


View Job
Safety Officer

Durbanville: Sales Assistant / Supervisor posted by Queue

Sales Assistant Supervisor needed - Shoe Kiosk - Tygervalley Shopping Centre Retail experience extroverted nature, sales driven Well spoken - English,...


View Job
Sales Assistant / Supervisor

Durban North: Agriculture Procurement Specialist posted by Grandeur Talent Solutions

Procurement Specialist - Agriculture Commodities, Durban North Our client a leader in manufacturing based in Durban North is seeking a Procurement...


View Job
Agriculture Procurement Specialist

Durban: New Vehicle Sales Manager posted by Intercon Recruitment

A leading and high-performing dealership in Durban is currently seeking an experienced and results-driven New Vehicle Sales Manager to join their growing...

View Job  Cape Town: Senior Product Manager: Cape Town posted by Isilumko Staffing

View Job
New Vehicle Sales Manager

Durban: Business Development Executive posted by Kontak Recruitment

Business Development Executive- Branding Solutions JB5272 Durban, KwaZulu Natal R13 000 basic plus fuel and cellphone allowance and commission Category...


View Job
Business Development Executive

Durban North: Learnership Program – Call Centre posted by Urban Lifestyle Rewards

Urban Lifestyle Rewards, a well established company in Durban is offering a sales learnership program.Salary R4000pmCommission R25 000Requirements Matric...


View Job
Learnership Program – Call Centre

Outer West Durban: Health and Safety Officer posted by Thompsons Khusela Roads and Signage (Pty) Ltd

We are a dynamic and rapidly growing company with in the construction environment. We are committed to maintaining a safe and healthy working environment...


View Job
Health and Safety Officer

Durban Central: Driver/Logistics Assistant – Urgent Hire posted by Xantium Enterprises

We are seeking a reliable and safety-conscious DriverLogistics Support Assistant to support our field operations. The successful candidate will be...


View Job
Driver/Logistics Assistant – Urgent Hire

Durban North: Guillotine Operator – Urgently needed posted by Contact Print Business Forms

Experienced guillotine operator required for an A1 and A2 guillotine. Experienced guillotine operator required for a printing company in Redhil.


View Job
Guillotine Operator – Urgently needed

Durban: Occupational Therapist posted by Ikho Direct Recruitment

Locum Occupational TherapistsAre you an experienced Occupational Therapist seeking flexible locum work? We have opportunities in the Durban area with...


View Job
Occupational Therapist

Durban: Physiotherapist posted by Ikho Direct Recruitment

Urgent Locum Opportunity Physiotherapists Needed in Durban.We are urgently seeking qualified and experienced Physiotherapists to join our team, working in...


View Job
Physiotherapist

Durban: Psychologist posted by Ikho Direct Recruitment

Psychologist Opportunity Join Our Mental Health TeamWe are seeking an HPCSA-registered Psychologist to provide high-quality psychological services including...


View Job
Psychologist

Durban: The UAE is calling Hospitality Professionals posted by Fusion Human Capital

We currently have approximately 50 vacancies across our Theme Parks in Abu Dhabi, covering the following rolesThe HR Team of this leading leisure Park will...


View Job
The UAE is calling Hospitality Professionals

Durban: New Vehicle Sales Executive posted by Intercon Recruitment

New Vehicle Sales ExecutiveLocation DurbanIndustry AutomotiveTop-selling premium brand Dealership in Durban is on the hunt for driven and strong New Vehicle...


View Job
New Vehicle Sales Executive

Durban Central: Bookkeeper posted by Superior Quality Parts

Duties include, but not limited toPerform complete bookkeeping functions and daily transaction entries from branchesReconcile purchases for stock and...


View Job
Bookkeeper

Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Kwazulu-Natal, Jobs in South Africa, Other IT/Computer

More Jobs in Your Area