Durban: Operations Manager posted by Edgexec (Pty) Ltd

About the Role

As Operations Manager at Edgexec (Pty) Ltd in Durban, you will drive operational excellence across multiple sites while leading front-line teams to deliver outstanding service. If you enjoy getting into the details, building strong client relationships, and keeping operations tight, this role is for you.

Key Responsibilities

• Manage operational activities across allocated sites in line with the company’s strategic plan and long-term objectives
• Develop, implement, and maintain systems to ensure SLAs are consistently met and client relationships are professionally managed
• Establish, implement, and monitor site-specific cleaning plans in line with contractual requirements
• Conduct regular site visits, reporting on activities, results, risks, and recommendations
• Manage the delivery and availability of cleaning chemicals, consumables, and equipment to all sites
• Control and safeguard company assets, ensuring proper use, maintenance, and record-keeping
• Implement cleaner and site staff work schedules; manage performance, discipline, and adherence to company policies
• Maintain all health and safety requirements on sites, including up-to-date safety files and compliance with the OHS Act
• Ensure staff are trained on health and safety and operational requirements as needed
• Achieve monthly non-contractual revenue targets and support upselling on existing contracts
• Manage direct expenses and overheads to optimise the profitable performance of the area
• Provide accurate monthly feedback, variance explanations, and operational reports

Requirements

• Matric (Senior Certificate)
• Diploma (NQF 6) in Property Management, Project Management, Operations Management, or a related field
• SAFMA Certified Facilities Supervisor or similar professional certification is advantageous
• At least 3 years experience in the cleaning, hygiene, or outsourced property services industry
• Proven experience managing multiple sites, contracts, and frontline staff
• Valid South African drivers licence and willingness to travel between sites
• Solid knowledge of HR-related processes at the operational level
• Good understanding of property or facilities management environments
• Intermediate MS Office skills (Word, Excel, PowerPoint, Project, Outlook)
• Experience working on PRP, D365, or similar operational and reporting systems
• Sound knowledge of the OHS Act, ISO 9001 quality management, and risk management systems

Qualifications

No formal qualifications mentioned in the original job description.

Salary & Benefits

Salary information not explicitly stated in the original job description.