Job Description
About the Role
We are seeking an experienced Operations Manager to drive operational excellence across multiple sites while leading front-line teams to deliver outstanding service. If you enjoy getting into the details, building strong client relationships, and keeping operations tight, this role is for you.
Key Responsibilities
- Manage operational activities across allocated sites in line with the company’s strategic plan and long-term objectives
- Develop, implement, and maintain systems to ensure SLAs are consistently met and client relationships are professionally managed
- Establish, implement, and monitor site-specific cleaning plans in line with contractual requirements
- Conduct regular site visits, reporting on activities, results, risks, and recommendations
- Manage the delivery and availability of cleaning chemicals, consumables, and equipment to all sites
- Control and safeguard company assets, ensuring proper use, maintenance, and record-keeping
- Implement cleaner and site staff work schedules; manage performance, discipline, and adherence to company policies
- Maintain all health and safety requirements on sites, including up-to-date safety files and compliance with the OHS Act
- Ensure staff are trained on health and safety and operational requirements as needed
- Achieve monthly non-contractual revenue targets and support upselling on existing contracts
- Manage direct expenses and overheads to optimise the profitable performance of the area
- Provide accurate monthly feedback, variance explanations, and operational reports
Requirements
- Matric (Senior Certificate)
- Diploma (NQF 6) in Property Management, Project Management, Operations Management, or a related field
- SA FMA Certified Facilities Supervisor or similar professional certification is advantageous
- At least 3 years experience in the cleaning, hygiene, or outsourced property services industry
- Proven experience managing multiple sites, contracts, and frontline staff
- Valid South African drivers licence and willingness to travel between sites
Qualifications
- Diploma (NQF 6) in Property Management, Project Management, Operations Management, or a related field
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Professions Jobs in Kwazulu-Natal
In Kwazulu-Natal, South Africa, the Other Professions sector is a diverse and growing field, with a strong demand for skilled professionals in various industries. Typically, this field encompasses roles such as HR, recruitment, training, and development, which are essential to many sectors, including technology, finance, and healthcare.
Generally, salaries in this field vary widely depending on factors like experience, company size, and industry sector. While broad salary ranges can be difficult to predict, it’s common for entry-level positions to fall within the R30 000 – R60 000 per annum range, while more senior roles may command salaries between R80 000 – R150 000 per annum or more, depending on the specific requirements of the role and the organization. However, please note that these are broad estimates, and actual salaries can vary significantly.
Common skills required for Other Professions roles in Kwazulu-Natal include strong communication and interpersonal skills, the ability to work with various stakeholders at all levels, proficiency in recruitment software and systems, experience with performance management and employee development initiatives, a solid understanding of employment laws and regulations, and analytical and problem-solving skills. Additionally, many organizations in this sector place a high value on technical skills such as data analysis, talent management, and learning and development.
The financial services sector, technology industry, and healthcare are among the most common industries that employ professionals in Other Professions roles. These sectors often require specialized skills and knowledge to support their human resources functions, which can include talent acquisition, employee engagement, and organizational development.
In terms of career progression, graduates with a passion for HR and recruitment often find opportunities in training and development, learning and organisational design, or even leadership roles within the sector. Many organisations also offer formal qualifications and certifications, such as CIPD (Chartered Institute of Personnel Development) or SHRM-CP/SHRM-SCP (Society for Human Resource Management Certified Professional/ Senior Certified Professional), which can help career progression.
It’s also worth noting that many professionals in the Other Professions sector have moved into management roles within their organizations, or have pursued further education and training to specialise in a particular area of HR.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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