Durban: QUALITY ENGINEER posted by Durpro Workforce Solutions

Purpose of the Job

The Quality Engineer is responsible for ensuring that quality standards, systems, and processes are effectively implemented and maintained across the manufacturing operation. The role focuses on implementing and maintaining a system to monitor and improve process quality, defect prevention, customer compliance, and continuous improvement, ensuring that products meet customer, regulatory, and internal requirements while maintaining the integrity of the manufacturing process.

Qualifications & Experience
Matric (Grade 12)
Relevant Diploma in Quality, Manufacturing, Engineering, or related field
Bachelors degree in quality, Manufacturing, Engineering, or related discipline (advantageous)
Minimum 5 years experience in Quality Assurance and Quality Control within automotive or steel manufacturing
Experience in press, weld, or metal forming environments will be advantageous

Technical Pre-Requisites
Strong understanding of Quality Management Systems (QMS)
Ability to read and interpret quality specifications, drawings, and customer requirements
Strong data collection, analysis, and reporting capability
Ability to make data-driven decisions using statistical tools
In-depth understanding of product, material, and process requirements
Knowledge of quality control methodologies and applicable legal standards
Working knowledge of statistical methods (SPC, trend analysis, Pareto, root cause analysis)
Familiarity with manufacturing safety protocols and regulatory requirements
Strong quality administration, reporting, and documentation skills
Knowledge of problem-solving methodologies (5 Why, Fishbone, PDCA, A3)
Exposure to project participation and cross-functional teams
Basic business and cost awareness

Proficient in Microsoft Office, with intermediate Excel skills
Working knowledge of Health and Safety requirements
Quality system knowledge: ISO 9001, ISO 14001, IATF 16949

Competency Requirements
Strong attention to detail with a results-driven mindset
High level of accountability and professional integrity
Strong analytical, troubleshooting, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Team-oriented with a proactive and positive attitude
Ability to identify root causes of quality issues and implement sustainable solutions
Customer-focused approach to quality and compliance
Reliable, consistent, and dependable in performance and delivery
Ability to work under pressure and meet tight deadlines
Willingness to drive and support continuous improvement initiatives

Essential Duties and Responsibilities
Ensure all products conform to approved standards, specifications, and customer requirements
Support and maintain IATF 16949, ISO 9001, and ISO 14001 systems
Investigate and resolve internal, supplier, and customer non-conformances
Lead root cause analysis and ensure effective corrective and preventive actions
Investigate and respond to customer quality complaints and concerns
Monitor and manage 4M changes (Man, Machine, Method, Material)
Analyse defects, trends, and process performance data to drive improvements
Conduct process, product, and system audits and close out findings
Act as a customer quality interface and support customer audits and visits
Maintain quality documentation, control plans, inspection standards, and test protocols
Prepare and present quality KPIs and reports
Ensure measurement equipment is calibrated and calibration schedules are maintained
Monitor compliance to production and quality requirements on the shop floor
Support the development, maintenance, and adherence to SOPs and work instructions
Drive continuous improvement initiatives focused on quality, efficiency, and cost reduction. Provide quality-related training and support to production teams
Support implementation and compliance with Health and Safety standards
Ensure compliance with applicable legal, regulatory, and customer-specific requirements