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Durban: QUALITY SUPERVISOR posted by Tower Group

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Job Description

MINIMUM QUALIFICATION
Relevant Diploma in Quality, Manufacturing, Engineering, and related fields
ISO certification

PREFERRED QUALIFICATION
Relevant bachelors degree in quality, Manufacturing, Engineering and related fields

EXPERIENCE
At least 5 years relevant Quality Assurance & Quality Control experience in a Quality Supervisory role in Automotive or Manufacturing

TECHNICAL PRE-REQUISITE

Quality Control and Quality Assurance :Understanding of QMS is critical
Reads and Interprets Quality specification data with un understanding of company policies and internal controls
Collects and researches data, designs workflows and procedures.
Proficient in.Auto CAD, Poly Works Faro programs
Ability to analyse data and make data driven decisions.
Must fully understand the requirements of the product/material.
In depth understanding if quality control procedures/systems and relevant legal standards
Good working knowledge of data analysis/statistical methods
Familiar with safety protocols and regulatory requirements in a manufacturing environment,
Strong flair for Quality Administration and Reporting
Employee and Industrial Relations knowledge
Participate and manage in projects where required.
Basic business and financial acumen
Knowledge of Microsoft applications, with intermediate Excel
Working Knowledge of Safety
Quality certification ISO 9001. ISO14001,ITAF 16949

ESSENTIAL DUTIES AND RESPONSIBILITIES

Overseeing all quality aspects and ensure all products conforms to the applicable approved standards and specifications.
Champion the implementation and monitoring of ITAF and make recommendations.
Investigate and resolve Quality Non- conformances.
Investigate and resolve customer quality complaints.
Investigate internal and external non- conformances and ensure countermeasures are put in place
Monitoring and address 4M Changes (Man, M/C, Method and Material) with all relevant parties
Analyse all defects and take the necessary remedial action
Analyse data to identify areas of improvement in the Production process
Conduct process and system audits and resolve findings/discrepancies.
Act as a customer representative and customer support contact

Actively participate in maintaining ISO certification
Monthly Reporting of quality metrics and updating of various quality documents, including test plans and protocols
Oversees the documentation of data obtained during all quality activities consistent with company policies and procedures
Ensures that all equipment is calibrated timeously and maintain calibration register/schedule
Maintain customer KPI reporting.
Monitor adherence to production requirements.
Implements standards, procedures and processes to meet the required quality standards.
Develops, maintains and ensures adherence to standard operating procedures and work instructions
Develop and implement continuous improvement initiatives to improve efficiency, customer service and cost savings.
Conduct quality training
Implementation of Health and Safety Standards
Supervise employees, coordinate the scheduling of work tasks and ensures adherence to quality and safety standards.
Ensures compliance with all applicable laws and regulations.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Service Jobs in Kwazulu-Natal

The automotive service industry in Kwazulu-Natal is part of the broader manufacturing sector, which generally experiences fluctuating demand due to economic cycles and global trends. As a result, job opportunities in this field may vary in terms of availability and stability. However, it’s common for automotive service positions to remain in demand, particularly during periods of economic growth.

Typically, salaries for automotive service roles in Kwazulu-Natal fall within broad ranges. Generally, entry-level positions tend to offer lower salaries, while more experienced technicians or managers can expect higher remuneration. However, please note that actual salary figures vary widely depending on factors such as the size and type of company, industry sector, level of experience, and specific job requirements. For example, a skilled technician with 5-10 years of experience in a large manufacturing firm may earn significantly more than an entry-level apprentice.

Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, communication skills, attention to detail, and the ability to work under pressure. Additionally, proficiency in computer-aided diagnostics and repair systems is often advantageous. Other relevant skills might include electrical and electronics knowledge, hydraulic system understanding, and experience with vehicle inspection and testing procedures.

The automotive service industry is commonly associated with various sectors, including manufacturing, transportation, and logistics. Financial services firms may also employ technicians to work on their company vehicles or provide maintenance support for their clients. Furthermore, technology companies may need automotive specialists to maintain their fleets of test vehicles or equipment.

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Career development opportunities in the automotive service sector are generally good, particularly for those who progress through the ranks or acquire specialized skills. Typically, individuals with 5-10 years of experience can expect promotions to senior technician or supervisor roles, while more experienced managers may be considered for departmental management positions or even start their own businesses. Additionally, many companies offer training and development programs to help employees enhance their skills and advance in their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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