Durban: QUALITY SUPERVISOR posted by Tower Group
Posted on 2025-08-12 00:00:00
| Employer | Tower Group |
|---|---|
| Category | Automotive Service |
| Location | Kwazulu-Natal / Durban |
Job Summary
MINIMUM QUALIFICATION
Relevant Diploma in Quality, Manufacturing, Engineering, and related fields
ISO certification
PREFERRED QUALIFICATION
Relevant bachelors degree in quality, Manufacturing, Engineering and related fields
EXPERIENCE
At least 5 years relevant Quality Assurance & Quality Control experience in a Quality Supervisory role in Automotive or Manufacturing
TECHNICAL PRE-REQUISITE
Quality Control and Quality Assurance :Understanding of QMS is critical
Reads and Interprets Quality specification data with un understanding of company policies and internal controls
Collects and researches data, designs workflows and procedures.
Proficient in.Auto CAD, Poly Works Faro programs
Ability to analyse data and make data driven decisions.
Must fully understand the requirements of the product/material.
In depth understanding if quality control procedures/systems and relevant legal standards
Good working knowledge of data analysis/statistical methods
Familiar with safety protocols and regulatory requirements in a manufacturing environment,
Strong flair for Quality Administration and Reporting
Employee and Industrial Relations knowledge
Participate and manage in projects where required.
Basic business and financial acumen
Knowledge of Microsoft applications, with intermediate Excel
Working Knowledge of Safety
Quality certification ISO 9001. ISO14001,ITAF 16949
ESSENTIAL DUTIES AND RESPONSIBILITIES
Overseeing all quality aspects and ensure all products conforms to the applicable approved standards and specifications.
Champion the implementation and monitoring of ITAF and make recommendations.
Investigate and resolve Quality Non- conformances.
Investigate and resolve customer quality complaints.
Investigate internal and external non- conformances and ensure countermeasures are put in place
Monitoring and address 4M Changes (Man, M/C, Method and Material) with all relevant parties
Analyse all defects and take the necessary remedial action
Analyse data to identify areas of improvement in the Production process
Conduct process and system audits and resolve findings/discrepancies.
Act as a customer representative and customer support contact
Actively participate in maintaining ISO certification
Monthly Reporting of quality metrics and updating of various quality documents, including test plans and protocols
Oversees the documentation of data obtained during all quality activities consistent with company policies and procedures
Ensures that all equipment is calibrated timeously and maintain calibration register/schedule
Maintain customer KPI reporting.
Monitor adherence to production requirements.
Implements standards, procedures and processes to meet the required quality standards.
Develops, maintains and ensures adherence to standard operating procedures and work instructions
Develop and implement continuous improvement initiatives to improve efficiency, customer service and cost savings.
Conduct quality training
Implementation of Health and Safety Standards
Supervise employees, coordinate the scheduling of work tasks and ensures adherence to quality and safety standards.
Ensures compliance with all applicable laws and regulations.
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