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Durban: Regional Operations Manager

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Job Description

About the Role

The Regional Operations Manager is a critical role that oversees the management of operational, financial, administrative, and customer relations activities in the KZN Region. The successful candidate will be responsible for driving regional growth, improving customer satisfaction, and ensuring efficient use of resources.

Key Responsibilities

  • Management of regional staff, subcontractors, office operations, petty cash, assets, and vehicles
  • Coordination of technical projects, improvement initiatives, and internal central support functions
  • Customer contract management, ensuring deliverables are met in accordance with applicable Service Level Agreements (SLAs)
  • Improvement of customer awareness through continuous evaluation of customer business processes, including proposing, re-engineering, and implementing value-added services
  • Identification of potential sales opportunities within existing accounts and development of relationships with prospective customers
  • Assistance in managing operational budgets (Capex and Opex)
  • Communication and liaison with management regarding regional and project progress, as well as Key Performance Areas (KPAs)
  • Support in financial management through accurate monthly invoicing, improvement of DSOs, and reduction of operational expenses
  • Monitoring of management and settlement reports

Requirements

  • Appropriate tertiary business or technical qualification
  • 810 years of related industry experience
  • Willingness to travel within the region as required

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in eThekwini

In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.

Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.

Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.

Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.

For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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