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Durban: Retail Floor Leader

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Job Description

Retail Floor Leader Floor Leader Drive excellence on the floor at Gateway Gateway, Durban | R8000 to R9000 About Our Client Our client is a global specialist in creative play, known for fostering innovation and learning through building. The retail division focuses on creating a high-energy environment where product knowledge and brand passion come together. The Role: Floor Leader The Floor Leader acts as a primary point of contact on the retail floor, ensuring that both the team and the customers have everything they need. The focus area is maintaining a high-quality shopping environment and supporting daily sales activities. Key Responsibilities Guide floor staff in delivering exceptional brand experiences Oversee the presentation and cleanliness of the retail space Assist in training and supporting new team members on the floor Handle customer interactions with a professional and helpful approach Support inventory control and stock organization on the sales floor About You Relevant experience leading teams within a retail setting Strong ability to remain organized under pressure Positive and proactive mindset focused on team success Adaptable to the needs of a dynamic retail floor Willing and able to work retail hours

How to Apply

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About Retail / wholesale Jobs in eThekwini

The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.

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Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.

Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.

Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.

For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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