Job Description
General Manager all GP Stores
Required to work between all stores
Repairs and Maintenance of Stores
• HR
o Interviewing candidates for potential store employees
o Signing of Contracts with new staff members
o Issuing of Warnings
o Resolving Issues with Managers and staff
o Commission Calculations
o Arranging for Suppliers to train staff on new or existing ranges
o Implementing new system to make things run more smoothly
• MARKETING
o Building up of a client database within the stores
§ For contacting on promotions
§ For back orders for stock still to arrive
o Liaising with Marketing department to for the following
§ Attending of events to sell products and market the brands
§ Create a schedule of events to be attended throughout the year
§ Coordinate marketing in store with online and social media marketing
• OPERATIONS
o Ensure all staff know the company procedures and polices
o Co-ordinating repairs of products for clothing, watches, sunglasses etc.
o Monitor all communications groups between staff and ensure all comply with the company polices
o Ensuring all store managers report a monthly check list for any issues in store that need to be fixed or replaced and ensure the list is attended to within the month or report to management if there is a delay
o Ensure all contractors used in store comply with the companies wishes and ensure they do what is required
o Oversee all contractors billing and ensure everything paid for is done and working and contractors are held accountable for any issues on their work
• STOCK
o Ensure managers are made accountable for stock takes or cycles counts done in store
o Ensure managers are made accountable for stock requisitions and IBT’s sent and received from stores
o Ensure managers are made accountable for all items being priced accurately against the system within the stores and that they confirm pricing is loaded on the system
o Ensure full accountability of stock takes or cycles counts of who is performing the counts of what section
o Ensure a monthly stock take is performed in all locations
o Ensure that daily cycle counts are done on smaller sections each day
o Stock aging report needs to be sent out monthly
o Stock fulfilment reports need to be done monthly on categories or items that are going to be out of stock
o Random spot checks in store to be done to audit actual counts preformed on store weekly
• SALES
o Set financial year budgets which is linked to budgets per store and per sales member.
o Monitor Sales Team’s targets and help staff members to the best of your ability reach their targets
o Report back any reason why sales team can’t meet their targets to management
o Training of Staff in Products/Selling/Processes
o Handled or ensure all Customer Queries/Stock Requests/Complaints are handled in a timely manner
o Authorising of discounts in store when discounts other than the system discounts are used.
Knowledge, Skills and Abilities:
• Pastel Evolution “must”
• Excel “must”
• Ability to work in a high-pressure environment
• Ability to work retail hours
• Fluent in English and Afrikaans
• Knowledge and experience in sales of exclusive brands
• Valid Driver’s License
About Other IT/Computer Jobs in Kwazulu-Natal
The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.
Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.
Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.
The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.
Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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