About Us: Exhilarate is a dynamic and fast-growing company located in a new branch in central Umhlanga Ridge. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development. Join our vibrant team and be part of a company that values innovation, teamwork, and customer satisfaction. Job Description: We are seeking an enthusiastic and motivated individual to join our team. As a Sales Consultant, you will be the voice of our company, helping customers with their inquiries and providing information about our products and services. This is an excellent opportunity for individuals who are passionate about sales and looking for a rewarding career in a supportive and fun environment. Key Responsibilities: Handle outbound calls professionally and courteously Objection handle Provide accurate information about products and services Maintain a high level of customer satisfaction Achieve individual and team performance targets Participate in ongoing training and development programs Qualifications: Minimum 2 years of experience in a call centre environment Matric or equivalent Excellent communication skills (both verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Basic computer skills Previous call centre or customer service experience is a plus but not required Positive attitude and a willingness to learn What We Offer: R6000 earnings (based on attendance) Performance-based Uncapped commission and incentives Comprehensive training program Career advancement opportunities Fun and supportive work environment Convenient location in Zenith drive Umhlanga, Durban

Requirements: Grade 12 or NQF 4 equivalent Minimum of 3-5 years experience in a sales position Experience in an Industrial environment Experience with industrial equipment sales experience (e.g., machinery, heavy-duty tools, motor industry, manufacturing equipment, Printers, food, etc.). Understand tendering processes, quoting, and proposal development . Comfortable with stock control and technical product knowledge . Experience in Hospitality would be an advantage Syspro knowledge would be an advantage Experience in managing stakeholders Must have own transport and a valid drivers license Knowledge of the catering equipment would be advantageous Skills required: Advanced knowledge of Microsoft Office applications Project management knowledge High level of administration skills Sound business writing skills Customer Service skills Responsibilities: Order Management: Manage orders until payment is completed. Process returns and credit notes in accordance with the established procedures Ensure that shipment dates are updated periodically Manage quote submissions, and order processing Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets. Generate a specific number of new client accounts per period. Produce weekly/monthly sales reports vs targets Client Relationship Management: Understand and manage client expectations Generating leads by building relationships with potential and existing clients Enhancing customer experience Provide outstanding service to consumers both before and after the sale Refer to all client complaints received telephonically to the appropriate manager Maintain a customer database Product Knowledge & Promotion: Demonstrate thorough knowledge of company products/services. Accurately present and recommend suitable products to clients. Conduct sales presentations, negotiations and conduct cold calling sales. Upselling & Cross- Selling: Increase average deal size by identifying upsell or cross-sell opportunities. Maintain a target percentage of sales revenue from existing client Team Collaboration and Sales Support: Provide timely and professional administrative and quotation support to the external sales team. Actively participate in all scheduled internal meetings, sales briefings, and product training sessions Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.