Durban: Sales Consultant

Requirements: Grade 12 or NQF 4 equivalent Minimum of 3-5 years experience in a sales position Experience in an Industrial environment Experience in Hospitality would be an advantage Syspro knowledge would be an advantage Experience in managing stakeholders Must have own transport and a valid drivers license Knowledge of the catering equipment would be advantageous Skills required: Advanced knowledge of Microsoft Office applications Project management knowledge High level of administration skills Sound business writing skills Customer Service skills Responsibilities: Order Management: Manage orders until payment is completed. Process returns and credit notes in accordance with the established procedures Ensure that shipment dates are updated periodically Manage quote submissions, and order processing Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets. Generate a specific number of new client accounts per period. Produce weekly/monthly sales reports vs targets Client Relationship Management: Understand and manage client expectations Generating leads by building relationships with potential and existing clients Enhancing customer experience Provide outstanding service to consumers both before and after the sale Refer to all client complaints received telephonically to the appropriate manager Maintain a customer database Product Knowledge & Promotion: Demonstrate thorough knowledge of company products/services. Accurately present and recommend suitable products to clients. Conduct sales presentations, negotiations and conduct cold calling sales. Upselling & Cross- Selling: Increase average deal size by identifying upsell or cross-sell opportunities. Maintain a target percentage of sales revenue from existing client Team Collaboration and Sales Support: Provide timely and professional administrative and quotation support to the external sales team. Actively participate in all scheduled internal meetings, sales briefings, and product training sessions Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.