Durban: Sales Representative | Luxury Furnishings & Interior Fabrics – Durban posted by Lumina Personnel

About the Role

We are seeking a highly motivated and experienced Sales Representative to join our team in Morningside/Durban and Northern Surrounds. As a key member of our sales team, you will be responsible for driving sales growth, developing new business, and maintaining strong relationships with high-profile customers.

Key Responsibilities

• Meet sales objectives and support international managers in achieving and exceeding sales budgets.
• Visit high-profile customers.
• Develop new business and identify sales.
• Manage costs against the approved budget.
• Maintain good communications with customers, employees, and International fabric brands.
• Maintain good communication and relationship with all International clients.
• Issues and queries dealt with promptly and courteously.
• Regular feedback on queries and delivery dates provided.
• Backorder lists managed.
• Operational problems facilitated and flagged as required.
• Complaints managed and flagged as required.
• Customer expectations met.
• Feedback on special orders was collected and Manager informed.
• Budget set in collaboration with Internationals Manager.
• Expenditure aligns with the budget.
• Weekly reports submitted (sales, market, and competitor activity).
• Cost control measures put in place and adhered to.
• Excellent customer service is delivered by all staff in the region.
• Support Sales consultants and showrooms in all matters related to Internationals.
• Team members receive regular brand/product communication and updates.
• Weekly sales meetings attended.
• Showcase and Sales consultants coached to increase skills and knowledge (accompanied on sales calls).
• Act as a brand ambassador for all international fabric houses.
• 20% Office bound and 80% on the road, assisting team.

Requirements

• National Senior Certificate or Diploma in the related field is an advantage.
• 3-5 years of sales experience of luxury goods / interior decor environment preferred.
• Exposure to textiles/fabric sales environment is an advantage.
• Skills in Sales, New business development, Customer service, Product Knowledge, Negotiating skills, Presentation Skills, Market Research, Campaign Implementation, Branding, Public Relations & Publicity, and Report Writing.
• Valid drivers License and reliable own vehicle.
• Fluent in English and one other SA language (area dependent).

Qualifications

No formal education or certifications are required for this role.

Salary & Benefits

Salary: R36 000 – R41 000 inclusive of comms & Benefits (Depending on Experience)