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Durban: Senior Fleet Controller / Transport Broker – Durban

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Job Description

About the Role

The Fleet Controller / Transport Broker is a senior operational role responsible for the end-to-end control of a mixed-owned-fleet and brokerage operation. The incumbent will be accountable for service delivery, real-time problem resolution, cost control, and immediate corrective action to protect the company’s reputation and client relationships.

Key Responsibilities

  • Fleet & Load Control Plan, allocate, and control daily movements
  • Ensure optimal utilisation of owned and subcontracted vehicles to meet service and cost objectives
  • Proactively manage route planning, delivery sequencing, and turnaround times
  • Maintain continuous visibility of all vehicles and loads under control
  • Service Delivery & Exception Management: Prevent and minimise demurrage, detention, storage, and standing time through proactive planning and early intervention
  • Monitor delivery timelines closely and act immediately on late arrivals, delays, or service deviations
  • Communicate professionally and timeously with clients regarding any operational challenges
  • Ensure all service commitments are met in line with agreed client SLAs
  • Driver Management & Discipline: Directly manage company drivers and subcontractors in real time
  • Address misconduct, non-compliance, or performance issues immediately using firm but fair disciplinary action
  • Enforce company operating standards, safety rules, and client-specific requirements
  • Escalate serious incidents appropriately while maintaining operational continuity
  • Brokerage & Subcontractor Control: Source, allocate, and manage third-party transporters to meet load demand
  • Ensure subcontractors comply with safety, documentation, insurance, and service standards
  • Monitor subcontractor performance and take corrective action where standards are not met
  • Maintain strong working relationships with reliable transport partners
  • Cross-Functional Coordination: Work closely with fleet, operations, admin, and accounts teams to ensure a seamless end-to-end service
  • Ensure all load data, PODs, timesheets, and supporting documents are accurately captured and submitted
  • Support accounts with billing accuracy, dispute resolution, and cost recovery
  • Contribute to a team-based service culture , ensuring the client experiences a single, coordinated operation
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Requirements

  • Experience: Minimum 58 years experience in fleet control, transport operations, or road freight brokerage
  • Proven experience managing high-volume transport operations
  • Strong background in containerised transport, depot operations, and time-critical deliveries (advantageous)

Qualifications

No qualifications mentioned.

Salary & Benefits

Salary market-related based on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Transport / logistics / warehouse Jobs in eThekwini

The transport and logistics sector in eThekwini is experiencing steady growth, driven by the increasing demand for efficient supply chain management and the expansion of various industries such as manufacturing, technology, and financial services. This growth creates a range of job opportunities for individuals looking to pursue careers in this field.

Typically, salaries for transport and logistics professionals in eThekwini fall within broad ranges, often depending on factors like experience, company size, and industry sector. For instance, entry-level positions may start around R300 000 – R400 000 per annum, while more senior roles can range from R600 000 – R1 million per year. However, salaries can vary significantly depending on the individual’s qualifications, skills, and level of experience.

Common skills required for transport and logistics roles in eThekwini include a valid driver’s license, proficiency in Microsoft Office, good communication and problem-solving skills, and the ability to work effectively in a team environment. Other essential skills may include knowledge of transportation regulations, warehouse management systems, and inventory control procedures. Additionally, experience with logistics software, such as transportation management systems or supply chain management platforms, is often highly valued.

The transport and logistics sector is a significant employer across various industries, including manufacturing, technology, and financial services. Companies in these sectors often require professionals to manage the movement of goods, supplies, and equipment, ensuring timely delivery and efficient use of resources. Other common industries that employ transport and logistics personnel include retail, construction, and healthcare.

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For those looking to pursue a career in transport and logistics, there are various opportunities for professional development and growth. Many companies invest in training programs to upskill their employees, which can lead to promotions or new roles within the company. Additionally, certifications like the Certified Logistics Professional (CLP) or the Supply Chain Management Professional (SCMP) can enhance job prospects and career advancement possibilities.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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