Durban: Senior Import Controller

This role is ideal for a seasoned seafreight professional with strong end-to-end import controlling experience, a solid understanding of international freight movements, and the ability to manage complex shipments in a fast-paced, deadline-driven environment. The successful candidate will play a key role in coordinating import cargo, ensuring compliance, maintaining data accuracy, and delivering exceptional service to clients while supporting and guiding junior team members. Job Description: Manage end-to-end forwarding of import shipments, ensuring smooth cargo movement and adherence to timelines. Coordinate clearing of import shipments, ensuring compliance with customs and regulatory requirements. Oversee transport coordination, liaising with carriers and service providers for timely delivery. Handle invoicing and administration of shipment files, maintaining accurate documentation and data integrity. Arrange insurance cover and manage claims to ensure prompt resolution and minimal client disruption. Provide guidance and support to Import Controllers and Learners, contributing to team development. Ensure compliance with the quality management system and internal operational procedures. Perform ad hoc operational and administrative duties as required. Education & Experience: Matric (Grade 12) 2-year freight forwarding qualification (NQF Level 4 or 5) or equivalent 5-7 years recent import controlling experience in clearing & forwarding, with proven end-to-end execution Strong knowledge of INCOTERMS and import freight movement coordination Experience with seafreight shipment types and insurance/claims processes Understanding of commercial, transport, carrier, depot, and statutory documentation Ability to interpret rate structures, currencies, and international codes Computer literate (MS Word, Excel, Outlook) Excellent communication and interpersonal skills, with strong leadership ability Strong problem-solving, decision-making, and client-service mindset High attention to detail, accuracy, and time management in a deadline-driven environment Ability to work under pressure and handle demanding customers Knowledge of RCG (Reporting of Conveyances and Goods) and ShipShape Financial acumen and strong operational understanding