Job Description
Responsibilities:
Application Maintenance and Support
Provides ongoing maintenance and support for existing applications, including bug fixing, troubleshooting, and enhancements.
Provides technical support at systems application level, ensuring timely resolution of issues and minimizing
downtime.
Implements proactive measures to identify and address potential application-level issues, conducting regular
application and performance checks.
Monitors service level agreements (SLAs) for application support, ensuring compliance and customer
satisfaction.
Collaborates with cross-functional teams to address user feedback and improve application functionality.
Monitors and plans for application-level End-of-Life replacement, upgrades or retention with acceptable
mitigations.
Application Development and Implementation
Participates in the implementation, administration and maintenance of application systems, thereby ensuring alignment with business requirements.
Develops and implements policies and procedures relevant to the ongoing maintenance of systems
applications.
Implements best practices for application management, deployment, and support.
Collaborates with cross-functional teams to ensure seamless integration of applications with existing systems and infrastructure.
Manages application-level upgrades, enhancements, and patches, coordinating with vendors and internal
teams.
Audit Reviews and Requests
Participates in all types of audit reviews in respect of IMAL and supplementary applications
Receives audit requirements per review section from internal and external auditors
Provides supporting data and reports for each requirement/review sections for onward submission to Auditors
Ensures that all internal reviews are carried out timeously in respect of IMAL and supplementary applications
Meets with auditors to address any query emanating from the review documents provided and auditors submit finalized management report
Addresses and actions items that have been reported on the management report and provides management
with feedback of the items raised at the various committee levels
Business Continuity Plan & Disaster Recover Planning
Plans for disaster recovery within systems application, ensuring that IT DRP requirements in respect of the
supported applications are sufficiently covered within IT DR plans.
Aids in the development of Business Continuity, DR and HA plans for the specified support areas.
Conducts reviews of the new and existing systems applications for DRP purposes.
Support applicable business units to ensure that the DRP requirements are covered from a systems application perspective.
Oversees and supervises the coordination of User Acceptance testing for systems application with the
respective Business units.
Ensures that the Core Banking environment and supplementary systems application are restored and
accessible within the defined Recovery Time / Recovery Point objectives as per the DRP/BCP.
Documents and reports on errors / issues encountered during DR and HA switching for the applicable systems application.
Requirements:
– A degree or diploma in Information Systems
– Systems Support Accreditation
– Business Management qualification would be an advantage
– MCSE (Engineer) qualifications would be an added advantage
– A minimum of 3-5 years experience with implementation, administration and support of systems within a
banking or similar financial institution
– Information Technology Policies and Procedures
– Basic financial accounting principles would be an advantage
– Technically minded
– Sound knowledge of SQL environments, Server Environments and Oracle Environment as well as data
configuration, client/server-based application systems, networking & systems communications.
– Sound knowledge and experience of working with the SDLC methodology.
– Microsoft Office software products including Teams, Project, Power BI, Planner, etc.
– Sound knowledge and experience of various database systems architectures
If you would like to apply for this role, kindly forward your CV to Gaby Turner at .za
Alternatively, you may forward your CV to .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Kwazulu-Natal
The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.
Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.
Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.
The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.
Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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