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Durban: Telesales- NIGHT SHIFT – WORK FROM HOME posted by Tower Group

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Job Description

About the Role

Tower Group, a well-established Australian-based international company, is seeking a Telesales Specialist to join their team on night shifts. This remote opportunity offers a fun, flexible, and values-driven culture, with a focus on long-term career growth and development. If you’re a driven individual with excellent communication skills and experience in sales, this could be the perfect fit for you.

Key Responsibilities

  • Manage and prioritize multiple customer interactions efficiently, booking appointments, having meetings, and following up.
  • Proficiency in customer service software, CRM systems, and sales support tools.
  • Strong interpersonal skills to build relationships with customers and internal teams.
  • Ability to work independently and be self-motivated.
  • High attention to detail and accuracy in processing customer sales.
  • A proactive and customer-focused mindset with a commitment to sales excellence.

Requirements

  • Fluent in English with excellent verbal and written communication skills.
  • Strong understanding of sales principles, and proven track record of 2 years relevant sales experience, with evidence of high-level sales performance.
  • Ability to work independently and be self-motivated.
  • High attention to detail and accuracy in processing customer sales.

Qualifications

  • A business-related tertiary qualification (preferred but not required).
  • Matric or equivalent.

Salary & Benefits

(Note: No salary information is mentioned in the original job description. Therefore, this section will be skipped.)

[DO NOT include a “How to Apply” section – this is added automatically]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Professions Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the Other Professions sector is a diverse and growing field, with a strong demand for skilled professionals in various industries. Typically, this field encompasses roles such as HR, recruitment, training, and development, which are essential to many sectors, including technology, finance, and healthcare.

Generally, salaries in this field vary widely depending on factors like experience, company size, and industry sector. While broad salary ranges can be difficult to predict, it’s common for entry-level positions to fall within the R30 000 – R60 000 per annum range, while more senior roles may command salaries between R80 000 – R150 000 per annum or more, depending on the specific requirements of the role and the organization. However, please note that these are broad estimates, and actual salaries can vary significantly.

Common skills required for Other Professions roles in Kwazulu-Natal include strong communication and interpersonal skills, the ability to work with various stakeholders at all levels, proficiency in recruitment software and systems, experience with performance management and employee development initiatives, a solid understanding of employment laws and regulations, and analytical and problem-solving skills. Additionally, many organizations in this sector place a high value on technical skills such as data analysis, talent management, and learning and development.

The financial services sector, technology industry, and healthcare are among the most common industries that employ professionals in Other Professions roles. These sectors often require specialized skills and knowledge to support their human resources functions, which can include talent acquisition, employee engagement, and organizational development.

In terms of career progression, graduates with a passion for HR and recruitment often find opportunities in training and development, learning and organisational design, or even leadership roles within the sector. Many organisations also offer formal qualifications and certifications, such as CIPD (Chartered Institute of Personnel Development) or SHRM-CP/SHRM-SCP (Society for Human Resource Management Certified Professional/ Senior Certified Professional), which can help career progression.

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It’s also worth noting that many professionals in the Other Professions sector have moved into management roles within their organizations, or have pursued further education and training to specialise in a particular area of HR.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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